Offering air-conditioned rooms in the Hoan Kiem district of Hanoi, Jack Family House and Travel is 300 metres from Dong Xuan Market. The property is around 1.9 km from Quan Thanh Temple, 1.9 km from Hanoi Opera House and 1.9 km from St. Joseph Cathedral. The accommodation offers an ATM, a concierge service and currency exchange for guests. All guest rooms in the guest house are fitted with a kettle. Popular points of interest near Jack Family House and Travel include Hanoi Old City Gate, Thang Long Water Puppet Theater and Hoan Kiem Lake. The nearest airport is Noi Bai International, 20 km from the accommodation, and the property offers a paid airport shuttle service.