Our FAQ, the Most-Frequently Asked Questions by our Customers
Here are some of the questions that our users most frequently ask.
For convenience, we have divided them into 7 groups, according to the subject.
The most frequent requests by far are those relating to prices plus taxes, to making a hotel reservation, how to confirm, amend or cancel a reservation, to the method of payment and to refunds.
Trips with Children
If you have a question that you do not find on our list, contact us without obligation to obtain an answer: we will be happy to help you.