The lobby is located on the 2nd floor where the driveway leads up to. The lobby is very large with a clear view of the gardens behind the full height glass windows. There are ample seating areas in the lobby area
The building sits high atop a little hill and there is an uphill drive or walk up to the main entrance. The general area of Jalan Sultan Ismail is very built up which makes distinguishing the building from the rest is a difficult task.
Newly renovated rooms are tastefully furnished with high quality furnishings, very elegant with attention to details. Each rooms are equipped with coffee/tea making facilities, mini bar, full size executive writing desk, electronic safe, broadband internet access, flat screen satellite/cable television, in house movie channels, bedside control panel. Bathroom is with standing rain shower and exclusive Shangri-La toiletries. Room size is 38sqm.
The Lemon Garden Cafe serves sumptous buffet open for breakfast, lunch and dinner, featuring open kitchen concept with live cooking using fresh ingredients coupled with friendly and efficient service. Cinnamon is an ultra-trendy coffee bar where guests can sip on preferred coffee beverages accompanied by special jumbo-sized cakes, giant croissants, warm cinnamon buns and over-sized cookies. Restaurant Lafite, glamorous and stylishly chic, is the ideal place for an intimate dinner or a special occasion. The restaurant features an exquisite selection of creative cuisine complemented by an extensive range of wines and cigars from around the world. Zipangu is fashioned after the modern 'Tokyo style' brasserie, it offers a perfect harmony between contemporary design and authentic Japanese cuisine. The city's most avant-garde one-stop entertainment and food outlet, Zipangu features a dedicated cigar lounge, a walk-in wine and sake cellar, individual sushi, grill and kappou counters as well as private, semi-private and a la carte dining areas. Shang Palace with an interior accentuated by classic decor to reflect the ancient Chinese glory and grandeur, offers Cantonese cuisine at its finest. Dim Sum and vegetarian options are also available. The newly renovated Lobby Lounge is an ideal place for a delightful afternoon High Tea.