The hotel has an elegant lounge, bar and a large breakfast room. The reception desk is staffed 24 hours a day. At the front desk guests may obtain 24 hour laundry/dry cleaning service, taxis, security for their valuables, free overnight luggage storage, newspapers, maps of the city, brochures for sightseeing tours and leading attractions. The hotel lounge and bar are free wireless broadband hotspots for hotel guest's laptop computers.
The hotel is on the north side of Hyde Park about one mile from Marble Arch which is where you will find London's premier shops on Oxford Street and Bond Street. This then leads you to the theatres and the other main tourist attractions of London. A short stroll away, Queensway is a bustling cosmopolitan thoroughfare with diverse restaurants, cafes, shops, pubs, cinemas and multi-storey shopping centre. In contrast, Hyde Park and Kensington Gardens facing the hotel are large, almost rural areas of peace and quiet in the middle of the city.