The lobby is large, and houses a number of shops such as a jewellers, an antique lyra maker (the traditional Cretan musical instrument) and the Guest Relations desk. The hotel is mostly wheelchair friendly, however the existence of a companion is advised at all times.
It is a four storey purpose built imposing construction, with a Venetian arched entrance. It is surrounded by lush gardens dotted by Cretan style bungalows.
All rooms have been charmingly furnished and decorated to offer every comfort with carpet floors, twin beds or double bed. Selected rooms are equipped with 3rd bed (sofa bed), balcony, bath / shower / WC. Standard rooms are equipped with Sat-TV & integrated music channel, direct dial telephone, bathrobe & slippers, beach towels and beach bag, a pillow selection, hairdryer, refrigerator, safe and air conditioning.
The main restaurant and taverna offer a variety of international and Greek dishes. There is a dedicated Cretan speciality taverna that serves only Cretan recipes. Also a traditional kafeneion, the legendary Greek cafe where locals hang out and also a brasserie, a pool bar and a main bar.
The hotel is located directly on a 500m long sandy beach, 6.5 km from Rethymno.