Hotel Ibis Styles London Excel 3 Stars

  272-283, Victoria Dock Road - E16 3BY - London, United Kingdom View Map
Location: Excel / Docklands

From US$ 71.00(?) Book

The hotel with 24 hour reception and convenient check in and check out is ideal for business travelers, it offers the possibility to organize seminaries, conferences or meetings in its four rooms furnished with audio and video equipment, air conditioning and business center available to guests, could also be used for parties, weddings and social events. For all customers, the hotel offers a car park (fees apply), laundry service, free WiFi in public areas, luggage storage, safety deposit box for valuables, local and international newspapers.
The Custom House Hotel is located in front of the ExCel conference center, which is connected by a bridge, is also 50 meters from the light railway station of Custom House. The closest tourist attractions are the O2 Arena, a space reserved for concerts and sporting events, the district of Greenwich, the London Eye, Westminster Abbey, Big Bang and the nearby House of Paliaments.

Promotional code

Hotel Details


The Custom House Hotel offers 286 rooms decorated in a modern style with bright colors and are equipped with TV with pay-per-view movies, tea or coffee making facilities, toiletries for bath, hair dryer and high-speed internet connection (surcharge). All rooms are non-smoking and there are accessible rooms for disabled guests on request.


The hotel has two restaurants and two bars, the Steakhouse Restaurant offers a menu based on selected cuts of meat grilled, sandwiches and burgers cooked at the moment and for those who want to eat light and vegetarians there is an extensive selection of salads, the restaurant is open daily for lunch and dinner. The Pub & Kitchen is a restaurant where you could relax during the afternoon and the evening, it has a wide selection of alcoholic and non drinks, paired with sweet or salty snacks, is open every day after 5 pm. The Camellia Restaurant is a cafeteria where you could try the typical English breakfast and other sweet and savory snacks, is open from 6.30 am to 10 am. The House Café is a restaurant that offers sweet and savory snacks and beverages of all kinds, is open daily in the evening until late.

Hotel facilities

  •  Car Parking
  •  Non smoking rooms
  •  Lifts 1
  •  Conference rooms 4
  •  Disabled Facilities
  •  Check-in at From 14:30
  •  Lobby Size SM
  •  Laundry Service
  •  Bus Parking
  •  Car Renting
  •  Minibus parking area
  •  Authorized coach parking
  •  Projector available
  •  Meeting room
  •  Voltage 240
  •  Single rooms 17
  •  Twin rooms 43
  •  Double rooms 40
  •  Triple rooms 23

The Hotel Ibis Styles London Excel is perfect for who wants to travel by car. The property is fully equipped with a conference room. The Hotel Ibis Styles London Excel offers disabled facilities. The Hotel Ibis Styles London Excel offers a laundry service. The hotel is suitable for large and small groups. The accommodation has a car rental service. The hotel is ideal for both large and small groups wishing to saty there. There is a projector available for the use in meetings. The hotel offers business facilities.

The hotel provides either its own car park or a nearby one with a special agreement; being not included in the room price, for a paid parking the payment have to be carried out directly on the spot.

Rooms facilities

  •  Television
  •  Direct Dial Telephone
  •  Disabled Facilities
  •  Hairdryer
  •  Satellite TV
  •  Alarm Clock
  •  Radio
  •  Movies

The Hotel Ibis Styles London Excel offers the use of a TV in the rooms. Accommodation has direct dial telephone in all rooms. The hotel rooms offers disabled facilities. The Hotel Ibis Styles London Excel rooms offers the use of an hairdryer. The hotel offers a wake up service for guests. The accommodation offers a radio service for its guests. The Hotel Ibis Styles London Excel offers a movie service.

 Public transport

  • Airport: LHR
  • Time to the Airport: 100 MIN
  • Railway Station: CANNING TOWN
  • Time to the Railway Station: 10 MIN
  • Underground: CUSTOM HOUSE
  • Distance from the city center: 3 KM
  • Distance from the airport: 3 KM
  • Fair site: EXCEL
  • Distance from Railway Station: 2 KM
  • Time to the bus stop: 1 MIN

 Guests' Reviews

Bournemouth , United Kingdom

Very Good: 4.3/5 More Details

Expensive but does the job

Booked this because it's near excel. room is small but clean, breakfast was surprisingly good. overall experience good, if a hot shower and warm bed it's what you need.

Edinburgh, United Kingdom

Excellent: 4.9/5 More Details

Good value for london!

Great location for the o2 where we were attending a conference. very helpful staff. hotel looks lovely on the outside and inside. good breakfast although could have done with a bit more choice re cereals/porridge. very comfortable stay. great to have the use of a computer too. would be very happy to stay there again.



Leeds, United Kingdom

Very Good: 4.3/5 More Details

Excellent at excel

This is the third time we have stopped here and will probably stop here again, excellent staff, friendly service and great position for the dlr with the station directly opposite the hotel with restaurants and bars in the new excel centre and nearby.

Weymouth, United Kingdom

Very Good: 4.1/5 More Details

Great stay!

We stayed in the ibis as we were going to the 02, would def recommend it as nice and close, only a few stops on the train.
you can walk down to the fly over and that then takes u straight over the thames to the o2 and its got some amazing views and the walk down to it is lovely.
would stay here again as had everything we needed and was nice and clean and was a bonus having the car park too.



Grimsby, United Kingdom

Very Good: 3.9/5 More Details

Great location.basic but comfy.

We struggled to find the hotel as there are lots of roadworks at the minute so we were diverted. however we got there eventually. great location directly across from the dlr stop and the excel. we were going to the o2 and it only took us 10 minutes to get there and 20 minutes into the tourist areas the next day.

now to the room. unfortunately we were there on the hottest weekend of the year and the room had no air con so it was like being in a sweat box. we could slightly open the window but our room overlooked the station and the roadworks so was very noisy until 1am and then started again at about 8am. will request a back room next time. the bed was comfy and i liked the small bathroom. there was plenty of storage and extra pillows.

breakfast was better than expected, it included bacon,eggs,hash browns and beans as well as the promised continental style layout. husband was very happy with this although there was a huge queue for the food.

all in all,this was a great hotel for a budget stay and we would definitely stay here again.



Hove, United Kingdom

Very Good: 4.4/5 More Details

Good place to stay near olympic site

The reception very friendly and helpful.the room was perfect for a short break to visit london.very close to dlr and links into central london.beds very comfortable and room very clean.breakfast very good choice and plenty.very good value for the price.



Manchester, United Kingdom

Excellent: 4.9/5 More Details

My leisure break

This hotel is convenient for travelling to central london either by dlr to tower gateway or tube and buses from canning town.

the hotel was clean, the staff were friendly and helpful. complimentry tea and coffee was replenished each day and bath towels were replaced each day.

food was good. we had continental breakfast each day and upgraded to full english for a cost of £4.00 and this was excellent too.

would recommend this hotel to anybody who wants to visit london.



Portarlington, Ireland

Very Good: 4/5 More Details

Midweek stay at custom house hotel

Had a good stay here. hotel is nice, clean and have friendly staff. station is located just across the road but it takes about 20 mins plus to get into central london.not alot to do in the area of hotel but there is a chinese resturant on the ground floor of hotel.would stay here again and recommend to others.



Taunton, United Kingdom

Good: 3.1/5 More Details

Good hotel, very good breakfast

Good hotel, clean, rooms a bit small.
all seems very new (walls, carpets, beds, beding), flat screen tv.
the continental breakfast is very good, includes coffee/teas, juices, toast, butter and jam, and on top of that, croissants, bread, choice of cereals, yogurts, fruit, and ham and cheese.
the hotel is just by the exit of the custom house stop of the dlr.
you have some local shops, caf and restaurants around the corner.



Bridlington, United Kingdom

Excellent: 5/5 More Details

Great value, great location

We had a wonderful break. the hotel was opposite the dlr station which made it very easy to access the city centre. car parking was easily accessible on the site, (though an additional charge is made - but worth every penny!!)

we ate in the hotels chinese restaurant, which we enjoyed but did not agree with an additional 12.5% service charge being automatically added on to the bill.

the continental breakfast was really good (even though the upgrade to the full english looked tempting).

all in all a very nice hotel, great value for money, and good location. would recommend it to anyone.



View all reviews

Hotels nearby