The Custom House Hotel offers 286 rooms decorated in a modern style with bright colors and are equipped with TV with pay-per-view movies, tea or coffee making facilities, toiletries for bath, hair dryer and high-speed internet connection (surcharge). All rooms are non-smoking and there are accessible rooms for disabled guests on request.
The hotel has two restaurants and two bars, the Steakhouse Restaurant offers a menu based on selected cuts of meat grilled, sandwiches and burgers cooked at the moment and for those who want to eat light and vegetarians there is an extensive selection of salads, the restaurant is open daily for lunch and dinner. The Pub & Kitchen is a restaurant where you could relax during the afternoon and the evening, it has a wide selection of alcoholic and non drinks, paired with sweet or salty snacks, is open every day after 5 pm. The Camellia Restaurant is a cafeteria where you could try the typical English breakfast and other sweet and savory snacks, is open from 6.30 am to 10 am. The House Café is a restaurant that offers sweet and savory snacks and beverages of all kinds, is open daily in the evening until late.