There are two separate lobbies. One is located on the ground floor of Tower 1 where it is housing the check in counter. The other lobby is on the opposite side ground floor of Tower 2 and only service the check out guests. Both lobbies are all air-conditioning and decorated with glass chandellier and fresh flowers on red-brown marble floor. There are sofa seatings available.
The hotel has three different towers. Tower 1 and Tower 2 are on the same side while Tower 3 is just across the road. It is a high rise concrete building in black and brown marble.
Rooms start from various of studio, 1 bedroom suite and 2 bedroom suites. All rooms are decorated and furnished similarly, size of each room is varied accordingly. Each room has internet connection and fully equipped with standard facilities. All rooms has large refridgerator, microwave and kitchenette area as well as cutlery and crockery. Bathroom is small but tidy. Opal Studio room size is 26 sqm and can occupy with 2 adults and one kids below 11 years old.
Breakfast room is served at hotel main coffee shop on the ground level of Tower 1 and at the Italian restaurant on Tower 3 ground floor. Business lounge and lobby bar is available and spacious.