The hotel is located in the heart of Alor Star's business and commercial district. It is conveniently situated within walking distance to a shopping complex and restaurants. Pekan Rabu and Rumah Kalahiran Mahathir are further nearby attractions. It is the most popular hotel in Alor Star with more than 80 rooms and the biggest wedding hall in town. The hotel is a haven of warmth and comfort, with staff offering a friendly, impeccable' smile to make all guests feel right at home. This design hotel has set a new standard of hospitality within the city. Guests of this city residence are welcomed in the lobby with 24-hour reception and check-out services, as well as lift access to the upper floors. A restaurant, conference facilities, wired and wireless Internet access, and a laundry service also feature. All guest rooms are tastefully furnished and equipped with modern amenities for guests' comfort and convenience. All are en suite with a shower, bath and hairdryer. Further standard in-room amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe, minibar, and tea and coffee making facilities. The air conditioning is individually regulated. Guests can enjoy a work-out at the gym. The hotel's restaurant offers a variety of delectable Malaysian and western cuisine at reasonable prices. It opens daily for breakfast, while set menus and à la carte dining are available at lunch and dinner.