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Hotel Norfolk

3 Stars

  267 Hagley Road - B16 9NA - Birmingham, United Kingdom View Map

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This hotel is of average standard - a little old fashioned but offering great service and value for money. They have a lot of regular guests who keep coming back for the service provided. The hotel also has large gardens that you may sit out and have some snacks during the summer months, weather permitting. A large free car park available. Also Business and Conference facilities available.
Located on Hagley Road, along with many other hotel's in Birmingham, only a short bus/car ride into the City Centre. From M6 take exit 6 and go towards central Birmingham. Whilst on the A38 (M) turn off at the sign indicating the Ring Road. Go anti-clockwise towards Kidderminster. Contimue for 4 miles until you come across the Five Ways Roundabout, turn right and travel along the Hagley Road for 1 mile and the hotel is on the right

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Hotel Details

Lobby

A medimum sized lobby with seating surrounding it. Light snacks are served here throughout the day.

Exterior

A large red brick building just off the main street. A bus stop located one minutes walk away.

Rooms

There are 163 en-suite bedrooms, all with colour TV & Satellite Channels. All rooms also have hospitality tray's, hair dryers, Direct Dial Telephone, Radio Clock. There are also 30 disabled rooms located on the ground floor. All rooms are fairly old fashioned but clean and have all the necessities.

Restaurant

The restaurant is medimum sized with large window's. The food served is traditional British with a little French. A good valued wine list is also available to compliment the meal. The restaurant serves tasty food and is of good value.

Hotel facilities

  •  Car Parking
  •  Non smoking rooms
  •  Air conditioning
  •  Fitness Center
  •  Lifts 1
  •  Travel Agency
  •  Disabled Facilities
  •  Boutique
  •  Check-in at From 12:00
  •  Laundry Service
  •  Beauty Center
  •  Shuttle bus to/city center
  •  Sauna
  •  Minibus parking area
  •  Lightboard available
  •  Projector available
  •  Meeting room
  •  Baby sitting
  •  Shuttle bus to/from airport
  •  Solarium
  •  Voltage 240
  •  Single rooms 72
  •  Twin rooms 60
  •  Double rooms 31

The Hotel Norfolk is perfect for who wants to travel by car. The accommodation is with air conditioning. The hotel is ideal for sports lovers. Inside the Hotel Norfolk there is a travel agency available for guests. The Hotel Norfolk offers disabled facilities. The hotel is perfect for shopping lovers. The Hotel Norfolk offers a laundry service. The Hotel Norfolk offers wellness features. There is a mini-bus service to the city centre. Guests have access to an overhead projector to better support meetings, etc.. There is a projector available for the use in meetings. The hotel offers business facilities. The hotel is ideal for families with small children. There is a mini-bus service for guests to the local airport. There is a solarium on the premises.

The hotel provides either its own car park or a nearby one with a special agreement; being not included in the room price, for a paid parking the payment have to be carried out directly on the spot.

Rooms facilities

  •  Television
  •  Direct Dial Telephone
  •  Mini Bar
  •  Hairdryer
  •  Trouser Press
  •  Alarm Clock
  •  Radio
  •  Movies

The Hotel Norfolk offers the use of a TV in the rooms. Accommodation has direct dial telephone in all rooms. The Hotel Norfolk offers a minibar service. The Hotel Norfolk rooms offers the use of an hairdryer. The hotel offers its guests the use of an pants iron (trouser press) . The hotel offers a wake up service for guests. The accommodation offers a radio service for its guests. The Hotel Norfolk offers a movie service.

 Public transport

  • Airport: BHX
  • Time to the Airport: 20 MIN
  • Railway Station: CITY
  • Distance from the airport: 10 KM
  • Fair site: NEC
  • Distance from Railway Station: 3 KM
  • Time to the bus stop: 1 MIN

 Guests' Reviews


Loughborough, United Kingdom
03/26/2013

Low: 1.1/5 More Details

Do not stay here

This is without a doubt the worst hotel we have ever stayed in.

the corridors are filled with building materials and electrical cables are loose falling from the ceclings. the lift moved with the doors open!

the room was bad - there was a long black hair in the bed and bullet hole in the window! the radiator was on so hot when we return to our room after an evening out it was too hot to sleep in.
a man came up to repair it but couldn’t, said that they would turn down the boiler, by 1am it was so bad we had to move room.

they then only had a twin room available – in which the lights didn’t work and the tv was hanging off the wall, by this point i had given up complaining. so i called it a night and slept on a broken bed.

the breakfast was toast, severed in the hotel lobby next to the front doors – not good!

on leaving the hotel, we explained to the man all the events that had taken place and that we were very unhappy with our stay - he did not apologise at all... and said 'i will write it down, good bye'

please do not part with any money to stay at this shambles of a hotel. the website should not even offer it as an option

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Cambridge, United Kingdom
11/09/2010

Low: 1.3/5 More Details

Getting a little run down

So sorry to see the place so run down pics no longer on the wall carpet coming up had to ask for the lights to be put on so we could fil the form out booked in for b+b and only got toast and egg with no lights on and just orange juice.


Harrow, United Kingdom
07/14/2010

Very Good: 3.6/5 More Details

Weekend stay at norfolk inn

The hotel is in a good location not too far away from central birmingham (10 min drive).
room was ok, nothing special, but clean and tidy. it was a little noisy during the night, weekend crowds outside i guess.
breakfast included in the price was buffet and was good (hot food etc)
on the whole not a bad place to stay, cheap and cheerful but a little noisy at night.

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Stoke-On-Trent, United Kingdom
06/03/2010

Very Good: 4.4/5 More Details

Birmingham pride

Stayed here a few times. good service and value for money.
not their usual welcoming self.
checked by phone to confirm a later check in as at pride. left car at hotel and confirmed ok. got back around 9. receptionist was a bit impolite.
otherwise had a great stay.

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Market Harborough, United Kingdom
05/12/2010

Average: 2/5 More Details

Do not stay here!!!

Shabby,unclean and a dump! from the outside you think "ok a bit in need of a lick of paint but give it a go" then at reception you are greeted by not very helpful or polite staff but hey everone has a bad day.then you make your way up to your room and you start to think maybe i should of paid an extra £6 and stayed 2 hotels down.although the room was clean, the carpet was stained, it smelt stale and the curtains didn't fit the window.a very small room and the bathroom was tiny.i would never stay in this hotel again.fire alarms going off from people smoking in there room,half naked people roaming the corridors and a steady stream of ploice cars coming to and from the hotel is not what i was expecting.if you are just looking for a place to put your head down for the night cheaply this hotel is for you but my advise is stay 2 hotels up!!!!

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Worcester Park, United Kingdom
03/15/2010

Average: 2.1/5 More Details

Disappointed

Our 'non smoking' room stunk of smoke and after requesting a move, we were told the hotel was full. the front desk said he would bring up some air freshener which never appeared. i did mention it again on the way out...it really was not very clean at all. sad, as we stay every year and this was not good. also the breakfast room was so crowded with badminton people , they ran out of plates, cutlery , food etc and were completely overwhelmed........

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Hull, United Kingdom
02/10/2010

Average: 2.1/5 More Details

No sleep

Woken up at 3:00 am by very noisy guests in the corridor and going between rooms. after 30 minutes. asked them to quiet but did not stop. phoned reception and asked them to sort it out but nobody came up. went on until 5:00 am, phoned reception again who could not be bothered to sort in out. finally got to sleep at 6:00 am. the room was also a bit grotty.

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Essex, United Kingdom
11/18/2009

Average: 1.6/5 More Details

No title

The hotel room had no cold water, and the toilet could not flush, we asked for assistance but they could not do anything, as the hotel wass fully booked, we asked for a refund, but they would not return our money as it was booked through hotelsclick and we did not pay the hotel directly, one of the rooms i booked for two friends, the barhroom was really dirty and had dark yellow staining and we were afraid of standing in the bath to have a shower.

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Kettering, United Kingdom
11/16/2009

Good: 3.4/5 More Details

Happy with hotel

This hotel was perfect for our one night stay, standard basic room, clean and comfortable although bed a little squeaky, very well priced and well located to town centre. lovely modern looking bar, good service resturant, food lovely. if your seeking plush then stay at a 5 star hotel, with this hotel you get what you paid for clean friendly and basic, no complaints.

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Stoke-On-Trent, United Kingdom
10/21/2009

Excellent: 4.6/5 More Details

Happy customer

We were made very welcome. service great always pleasant.beautiful room. a short bus or taxi ride to the heart of birmingham. breakfast faultless.

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