Lobby
The Lobby is on the 3rd floor and is medium size with some sitting space.
Exterior
It is a modern, 31-storey silver building along the Shinano River. It is the tallest building in Niigata and can be landmark of the city.
Rooms
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and electric kettles.
Restaurant
Grab a bite at Serena, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Location
Located next to Niigata Convention Center (Toki Messe), which is one of the biggest convention centers along cost of Japan sea, the hotel stands along famous Shinano River, the longest river in Japan. It takes 7 minutes taxi ride from JR Niigata station, terminal of bullet train (Joetsu Shinkansen) from Tokyo within 2 hours. Also the hotel provides free shuttle bus from a bus-stop close by Niigata station (in front of Hotel Rich, 200 meters from exit of station). From Niigata Airport it is within 30 minutes taxi ride. Boat terminal for Sado Island,the biggest island in Japan, is within walking distance.