The lobby is modern, but quite small for the size of the hotel. There is a small coffee shop that is attached to the lobby.
The hotel is part of the Kanayama Minami Buiding which is the high- rise landmark of the city. It is very large and modern. The Nagoya/Boston Museum of Fine Arts, and the Nagoya Urban Institute is also in the same building.
All rooms are decorated in a modern feature. The rooms are very spacious and clean as this hotel is new. The bathrooms are spacious and are very clean. All toilets have washlets.
The 6 restaurants and bar offer satisfying and varied cuisine from Japanese to buffet. The 'Star Gate' offers continental cuisine prepared in an open kitchen on the 30th floor with a view of Nagoya to match.