A curate's egg-good in parts
Reception-good, staff tried hard, but took until thursday to find a package that they had signed for on tuesday, admittedly there was no name on it but i had been asking for it from tuesday and they said they had been looking!
breakfast-our only meal taken at the hotel. it appears there are insufficient trained staff. they do not clean tables and prepare them for new customers, so when you enter you have to stand. when they do prepare them they do not replenish items like milk jugs, jam pots,plates cutlery.a businesswoman said she could not finish her meal due to serving delays as she was making herself late for a meeting.out of four tables polled by the lady next to us all four said they were disappointed in the morgan.
the toaster had a control knob broken off it and probably still has.
the food put out was good, unfortunately the poor service spoilt the meal.if you are seated below a speaker forget conversation.
temple bar is noisy, as we expected, but i had expected air conditioning in the room. the choice was heat or noise. when | complained i was offered a fan.instead i chose to upgrade at e30 per night to an aircon room at the back, which was what i would have expected for the prices charged.
room cleaning acceptable.
disco noise from the hotel was complained of by another family, who said they were asking for a refund.
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