Gran Caribe Hotel Plaza

4 Stars

  Ignacio Agramonte No. 267, Habana Vieja - Havana, Cuba View Map
Area: La Habana Vieja

Opened in 1909, the Gran Caribe Hotel Plaza is a 4-star hotel located in the city centre of Havana, Cuba, at just a few minutes’ walk from Central Park, El Capitolio and the Gran Teatro de La Habana. The hotel is situated in a strategic position to visit the city at its best and discover the cultural side of Cuba. The Grand Caribe Hotel Plaza features 188 rooms equipped with air conditioning, satellite TV, safe, telephone, mini bar, private bathroom. Guests are greeted in a courtyard decorated with a statue of Carrara marble. Some rooms have a balcony where you can admire the splendid Cuban panorama. By booking a room at the Grand Caribe Hotel Plaza you will take advantage of a bar with sun terrace, 1 buffet restaurant and 2 à la carte restaurants with international and local cuisine.

Hotel Details


The hotel opened in 1909 and was originally the home of wealthy family Marqués de Pinar del Río. The original atmosphere, very pleasant and welcoming building has survived over the years. Guests are greeted in the courtyard with a statue in Carrara marble. The walls are decorated with paintings of famous painters of colonial times. The hotel has 188 rooms, 82 double rooms, 80 doubles and 15 junior suites, 8 triple rooms and 3 suites. The hotel includes a lobby, currency exchange, lobby bar with terrace and bar, room service, 3 restaurants and a parking lot. The hotel is suitable for the less demanding client


The lobby is medium in size with a few seats around the reception area.


Most of the rooms are medium in size in fair to good condition, so are the bathrooms.They are basic in decor and furnishings with very simple furniture.


The restaurant is situated on the fifth floor and serves local and international cuisine.


The hotel is centrally located, in the heart of the Old Havana within walking distance from the famous "Capitolio".

Hotel facilities

  •  Car Parking
  •  Non smoking rooms
  •  Air conditioning
  •  Lifts 1
  •  Bar
  •  Travel Agency
  •  Restaurant
  •  Check-in at From 16:00
  •  Laundry Service
  •  Minibus parking area
  •  Baby sitting
  •  Shops
  •  Solarium
  •  Voltage 110
  •  Twin rooms 160
  •  Double rooms 20
  •  Triple rooms 8

The Gran Caribe Hotel Plaza is perfect for who wants to travel by car. The accommodation is with air conditioning. There is a bar inside the hotel. Inside the Gran Caribe Hotel Plaza there is a travel agency available for guests. Guests can use the hotel's restaurant. The Gran Caribe Hotel Plaza offers a laundry service. The hotel is ideal for families with small children. The accommodation is suitable for those who love shopping. There is a solarium on the premises.

The hotel provides either its own car park or a nearby one with a special agreement; being not included in the room price, for a paid parking the payment have to be carried out directly on the spot.

Rooms facilities

  •  Television
  •  Mini Bar
  •  Hairdryer
  •  Radio

The Gran Caribe Hotel Plaza offers the use of a TV in the rooms. The Gran Caribe Hotel Plaza offers a minibar service. The Gran Caribe Hotel Plaza rooms offers the use of an hairdryer. The accommodation offers a radio service for its guests.

 Public transport

  • Airport: HAV
  • Time to the Airport: 30 MIN
  • Distance from the airport: 18 KM

 Guests' Reviews

N.A., Australia

Average: 2.3/5 More Details


This hotel is sold as a 4 star and i paid a lot of money for the night, it should be pulled down, the bathroom was filthy the bed was at least 100 years old the windows were boarded up with chipboard as they were broken. i know that this a communist country and under rule for a long time, but if the hotel wants tourism they must renovate and clean it up. i would not recomend anyone to stay here. it was the most disgusting hotel that i have stayed in.



Spring Hill Queensland , United States

Good: 3.4/5 More Details

Hotel plaza

A beautiful turn of the century hotel , great terrace for breakfast on the top floor , over looking old havana , rooms are tired and no amenities but soap , staff amazing , from bar to waiters to house keeping and door men as well credit to all , hotel just needs to be renovated but still keep its old world class



Sydney, New Zealand

Good: 3/5 More Details

Recent stay, very noisy

Nice old lobby and great location. we had some great interactions with the staff, a couple weren't particularly helpful. our biggest frustration was the rooms and the noise at night from the road

Alexandria, United States

Very Good: 3.6/5 More Details

Great location

This is an older hotel with some flaws but also a lot of good qualities. it looks aged like many of cuba's older hotels but it is also elegant in a great location and with a great view on the 5th floor where you eat breakfast every morning. the location is ideal to explore the historic part of havana. no need for taxis if you like to walk. the central part of havana has many nice squares and all kinds of restaurants and music including at the hotel.



N.A., United Kingdom

Average: 2/5 More Details

Gross misrepresentation

Bedrooms were 2 star - very tired, broken tiles, boarded up windows, minimal or no hot water, old beds, poor bedding; check in was 16.00 not 14.00 on website. lobby area has insufficient seating; restaurant food poor

United Kingdom

Good: 2.7/5 More Details

Havana hotel experience

The beds were comfortable and the room was as clean as could be expected considering there was a damp problem.

the first day the breakfast was very tasty. the second day the hot plates weren't working so all was cold and soggy.

the hotel was an amazing building from times past but sadly in real need of restoration. the glass ceiling was held together by tape!



United Kingdom

Average: 2/5 More Details

Poor hotel

Considering the 4 stars and price the hotel quality was below poor.

we moved rooms twice. the first being as the basin tap did not work and the general cleanliness of the bathroom.

the second room we were moved to the front door would not open.

our third room was fine. very basic.

the staff were extremely unhelpful and felt always rushed and not personable.



United Kingdom

Good: 3/5 More Details

This will be a fabulous place in a few years!

The public areas of the hotel, the bar, the roof top buffet restaurant etc were great, exceeding expectations, but some of the rooms were not so good. what is the point of having air conditioning for example, if there is no glass in the windows? one of our party was in a room with a serious damp problem.



Cuckfield, United Kingdom

Good: 2.6/5 More Details

Hotel plaza havana cuba jan 2016

Lucky to get what seemed to be the last room available in any hotel in old havana. overall pleasantly surprised given some of the reviews. grand lobby, rest of hotel badly in need of extensive renovation, but we found it all quite amusing & part of the overall cuba experience. rooms very basic, hand held shower, shuttered windows almost falling out of their frames. our room was facing the internal atrium so was quiet, but lots of construction work going on outside. rooftop breakfast chaotic and poor quality. expensive for what it offered, but great location for a couple of days.



Dartford, United Kingdom

Average: 2.1/5 More Details

A 4 star hotel that really isn't 4 stars!

We turned up at the hotel, and as they say, looks can be deceiving...on the outside it looked ok, and the reception was restored, so it looked quite good...
the reception staff were pretty efficient at check-in, and there are two elavators in the place to cater for an awful lot of rooms, and no service lift, so quite often, you'd see staff using at least one of the lifts, so a longer than normal wait is expected when using them.

the rooms, i think, were last restored at least 30 years ago, with the duvet cover literally threadbare, with one of those small in-efficient air-con units jutting out of a window working hard to cool a room that's 16ft high! the bathroom was ancient, with a very limp wristed excuse for a shower, with a shower head, which is arguably the largest i've ever seen...but the flow of water was so poor that i could've filled up a jug and had a more pleasant shower. the 'bath towels' were nothing more than handtowels, again, threadbare...

if you really want to compare this, a 4* hotel, with a 5* hotel, just cross the street, to the iberostar parque central...just from the lobby, you can see the world of difference and realise that this hotel obviously paints 4 stars everywhere, as it relates to the stars you can see at night, rather than the rating of the hotel...

the breakfast, well, it is on par with the shower in the room...limp wristed...not even rateable in the can go out and spend $2 cuc on a breakfast, which is by far, so much better than the pig swill served up on level 5...

all in all, there are so many far cheaper hotels there, which offer the same standard of class, but without falsely advertising it...



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