The lobby has as warm atmosphere with the front desk directly in the front when entering the hotel. The lobby is medium-sized with two comfortable sitting areas. One sitting area has a fireplace. Concierge desk-seasonal - as well as a valet/bellman desk in the lobby.
The hotel has a 15 floor tower on one side and a 5 floor building on the other side, with a lobby located between them.
Each of the 232 guest rooms and suites feature all the modern conveniences including internet, webTV, pay-station, iron, coffee maker and hair dryer. City View rooms face the city of Niagara.
With the convenience of the on-site dining facilities, there is something to satisfy every appetite. Choose from world famous flame grilled ribs at in the restaurant located on the first floor. This restaurant is open for breakfast, lunch and dinner. Or treat yourself to a taste of steaks in the restaurant located just outside the hotel. There is also a pizza house coffee shop located adjacent to the lobby for fast and convenient service. Room service is also available.