The lobby is small with a reception desk and limited seating.
Traditional town house style building converted into a hotel many years ago.
Some of the double rooms have a view over Norfolk Square - a lovely Victorian garden square, lined with leafy trees and well-tended flower beds. Most triple rooms have a view over Norfolk Square garden. The family room contains 1 double bed and 2 single beds. All family rooms are located on the lower ground floor - there are only 10 steps to access them, but they do not have a view. All family rooms are designated non smoking.
There is no restaurant as such. However, the breakfast room is located in the basement and serves a hearty English breakfast.
The hotel is located just five minutes walk from Paddington underground station on a quiet tree lined square.