The lobby is large, very bright with a comfortable seating area.
The Grand Hi-lai is a striking 186 meter high complex, adjacent to hanshin department store.
The rooms are furnished elegant and comfortable. The rooms, located on floor 26 to 42, offer magnificent city and harbour views. All modern facilities are available. Ladies floors and non-smoking floors are available.
There are several food outlets, offering cantonese, Taiwanese, hakkanese, shanghainese, and international cuisine.