The hotel lobby is small but nicely decorated.
The Kreuz Bern has repeatedly been refurbished and updated. The facade was renovated and the rooms on the fifth floor refurbished in 2008. Today, the Kreuz Bern has 103 hotel rooms, 11 banqueting and conference rooms, 2 restaurants and a hotel bar.
The hotel has 162 rooms all with private bathroom with shower or bath, television, telephone, safe, hairdryer, desk and Internet access (surcharge).
The restaurant is quite spacious but rather simple and old fashioned in design. It serves a variety of international dishes. The hotel also has a modern cafe/bar which backs onto the street and is a popular venue with the locals.