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Reviews Hotel Strand Palace

4 Stars

  372 Strand, WC2R 0JJ, London

Hotel STRAND PALACE The Strand Palace Hotel, ideal for all budgets, is located in a historic building which retains its original front.The hotel offers several facilities as bars, restaurants, free Wifi connection in the entire hotel and luggage storage. The hotel has no parking, but you can use the NCP car park in... More Details Hotel Strand Palace

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  • Vote 3.9/5 3.9/5
  • Stay 3.9/5 3.9/5
  • Price 3.8/5 3.8/5
  • Rooms 3.4/5 3.4/5
  • Location 4.7/5 4.7/5
  • Cleanliness 4.2/5 4.2/5
  • Reception 4/5 4/5
  • Services 3.9/5 3.9/5
  • Business Services 3/5 3/5
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 Guests' Reviews

Lorraine
N.A., United Kingdom
06/01/2017

4/5 Read Review

Great location!

Great location very neat covent gardens. hotel was very large but it never felt that way. room was small but everything we needed for a comfortable stay. staff were friendly and accommodating. we ate in daawat which is attached to the hotel and the food was amazing. very comprehensive breakfast buffet and not the wait i had expected at the busiest time. a very pleasant stay and would definitely visit again.

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David
Llanelli, United Kingdom
06/01/2017

4/5 Read Review

Super location

Great location for theatres and sightseeing. staff were very friendly and helpful. breakfast had everything you could think of and evening carvery was tasty. king room was pleasant but only one comfy chair!

Jill
N.A., United Kingdom
07/01/2017

5/5 Read Review

Fabulous stay.

We thoroughly enjoyed our visit here and were very impressed with every aspect of our trip. the hotel is clean and beautiful and nicely equipped. the staff were friendly and were more than prepared to go the extra mile. breakfast, which was included in our rate was fabulous too. highly recommend.

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Colin
Lincolnshire, United Kingdom
22/05/2015

5/5 Read Review

Birthday treat

Stayed here at the strand for two nights. we had been before but our friends hadn't, they really enjoyed it. everything was really very good. staff were friendly ,rooms very clean. we also got upgraded to a kingsized bed. really near to covent garden, west end theatres, tube and the river was only a short walk away. would definitely stay here again. finished our weekend off with a lovely afternoon tea at the strand too.

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Jill
Cambs, United Kingdom
30/05/2014

5/5 Read Review

Great location

A good hotel in the perfect location

Adam
Craven Arms, United Kingdom
16/04/2014

5/5 Read Review

A very nice stay

One of the nicest stays i have had in a long while, we were upgraded to an executive room which was massive and everything you could need, reception was great with a luggage room for early and late leaving, a very good tourist information dedicated person, the location was great, you could walk to a lot of sights, a bus stop outside and the nice guy on the info counter will tell you what number bus to get the only point i would drop it by is the sausages were awful at breakfast but that's the only negative on a very nice stay

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Marilyn
1359 Eiksmarka , United Kingdom
24/11/2013

5/5 Read Review

Another great stay at strand palace hotel

Strand palace is perfectly situated for the perfect stay in london. their club rooms are modern and well sized for a central london hotel. the staff iare always most friendly and helpful. i would certainly recommend strand palace to my friends.

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Bev
Stonehouse, United Kingdom
01/11/2013

4/5 Read Review

Another great stay at the strand palace

I have returned to the strand palace hotel many times over the last ten years, great location good value for money and courteous staff.

Duncan
Edinburgh, United Kingdom
10/10/2013

3/5 Read Review

Small room

When booking double room there was no indication it would be such a small room that the bed was tight against the wall so that bed entry for one person was by clambering over the other occupant or crawling across.

Kathleen
Hebburn, United Kingdom
14/09/2013

5/5 Read Review

Superb location

This is a centrally placed hotel and ideal for all tourist attractions. there is a lovely spacious reception area and a great bar. rooms are nicely decorated and furnished and well stocked with tea, coffee, toiletries, etc. would certainly stay here again.

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Marilyn
1359 Eiksmarka , United Kingdom
16/07/2013

4/5 Read Review

Another great stay at strand palace hotel

Our sixth stay at strand palace hotel. the location of this hotel is unbeatable in london and the club rooms have always been to our liking and are very clean. the staff are always friendly and most helpful. there is no air con so the rooms can become very warm in the summer months but we were there during the heatwave and with the help of the fan in the room we managed quite well. a small refrigerator in the room would be a plus. otherwise the rooms are well equipped.

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Renee
Coleraine, United Kingdom
05/07/2013

5/5 Read Review

Perfect weekend

Location is first class, within walking distance of buckingham palace, theatres, underground, london eye, and lots more. easy to access all the facilities within hotel

M
Ivybridge, United Kingdom
21/09/2012

5/5 Read Review

Excellent hotel!

We had a two night stay at the strand palace hotel from 21 sept 2012. the facilities were significantly better than those in other hotels in a similar price band. the room was a good size and was clean and well presented. we opted to have breakfast which was excellent and good value for money. the hotel is in an excellent situation close to covent garden but the downside to this is that it is quite noisy outside. we didn't find this to be a huge problem,however it may be for light sleepers...pack some earplugs! there is some building work going on outside the hotel at the moment, which is mentioned on the hotel website. we weren't inconvenienced by this at all.

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Lisa
Loughborough, United Kingdom
25/11/2011

4/5 Read Review

Strand palace

Great central london location. friendly, helpful staff. fantastic buffet breakfast selection - all kept topped up and cooked breakfast was hot. rooms were clean and tidy - if a little compact.

Helen
Moor Row, United Kingdom
27/05/2011

3/5 Read Review

Bank holiday weekend

I have stayed here many times, it's an excellent location, but the prices, have gone up sharply. i had the carvery dinner on sunday which was good value and good service.

Edward
St Mary's Bay, Kent, United Kingdom
03/06/2011

4/5 Read Review

Nice stay

Had a nice stay for one night, everything was very good. staff polite and helpful, room and hotel very clean and tidy. a very good 3 star hotel good location for he theatre shows, covent garden and charing cross.

Natalie
Hastings, United Kingdom
17/03/2011

4/5 Read Review

Londom stay

Great location. beds too hard for me, causing lack of sleep. otherwise nicely refurbished.

Pamela
Christchurch, United Kingdom
24/11/2010

4/5 Read Review

Strand palace hotel review

Hotel very central and welcoming. club roon which wasn't the cheapest was very small and only had a shower but we upgraded @ £40.00 perday to much larger with bath with added advantage that we got 10% off everything charged to the room, free breakfast, free newspaper, bowl of fruit, bath robes, free water and use of multimedia for 24/7 which seemed reasonable! breakfast was good. plenty of choice of hot and cold. evening meals in the carvery were excellent especially the 3 courses for £17.95 where the hors d'oeuvres were excellent. johnson's, another eating outlet, however was not so good! service dreadful. very handy to lincoln's inn, royal courts of justice and theatres to the east and trafalgar square etc to the west. covemt garden just to the north.

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Judith
Halifax, United Kingdom
13/10/2010

4/5 Read Review

Strand palace

I have been staying here on a regular basis for several years and have always been satisfied with the hotel. location is very good, rooms are clean and comfortable and the staff are very efficient and friendly.

Barbara
Doncaster, United Kingdom
27/02/2010

5/5 Read Review

Excellent all round

Brilliant location,very close to covent garden and theatres (few minutes to aldwych theatre) friendly staff, beds really comfy - rooms warm and clean, loads of choice for breakfast, over all - everything we wanted. will choose this hotel again.

Dawn
Milton Keynes, United Kingdom
31/12/2009

4/5 Read Review

Our new years eve stay at the strand palace

Very nice hotel - clean - good value for money- efficient friendly staff very good location - was upgraded to kingsize on arrival which was really good

Joan
Northam Bideford, United Kingdom
07/11/2009

5/5 Read Review

Enjoyable stay

We love the location of this hotel-everything so close at hand.public rooms were pleasant and welcoming.all the staff were very friendly and helpful.breakfast was good with plenty of choice.we had their pre theatre meal in the restaurant and thought it was excellent value.would heartily recommend the hotel and we are planning our next visit.

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Steve
Leicester, United Kingdom
15/08/2009

4/5 Read Review

Nice hotel & clean

Stayed for only one night but it was clean, comfortable & reasonably quiet

Prem
Kippax, Leeds, United Kingdom
28/08/2009

5/5 Read Review

Weekend in london

Excellent location and an excellent price thanks to hotelsclick.com. hotel bar prices expensive but food very good.

Mary
Hitchin, United Kingdom
25/08/2009

5/5 Read Review

Fabulous location - stayed in august 2009

The location is great. the breakfast is fantastic and all the food was very fresh. staff are friendly. the only draw back is the noise from the outside traffic.

Carol
York, United Kingdom
21/08/2009

5/5 Read Review

Birthday weekend

My husband and i stayed 2 nights at this hotel in august and have nothing but praise for the courteous staff, the more than ample breakfast and the very very clean room. the location was excellent for all the sights of london and close to the theatre where we saw oliver.

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Janice
Nottingham, United Kingdom
18/08/2009

4/5 Read Review

Girls getaway

We stayed here last year and stayed agin because it was so good before. very central for everything we wanted to do. staff very helpful. good value for money and food excellent as well

Vera
Oldham, United Kingdom
11/08/2009

3/5 Read Review

London visit

I was visiting london with my 6 year old grand daughter, the strand palace hotel was in a perfect location for the sites and the theatre we were visiting. the room was comfortable and clean very very hot. check in was very very slow, i felt we wasted a lot of time here. long queue for breakfast, had to wait quite some time before we were seated which meant we hadn't enough time to enjoy the very good breakfast that was available.

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Murray
Douglas, United Kingdom
24/04/2009

4/5 Read Review

London marathon

It was the fifth time that i stayed in this hotel for the london marathon with good rates from hotelsclick.com, especially if you want single rooms. well placed for the trains from charing cross and for the painful walk back after the race. you get what you pay for. its hardly the world's best hotel but it does what it says on the box.

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Craig
Barnsley, United Kingdom
06/08/2009

5/5 Read Review

Business trip to london

Good hotel for theatreland, covent garden or the west end in general. as a business traveler, although the single room was a bit small, it had everything i needed...except air conditioning. that is my only fault with this hotel, which i have stayed at many times over several years; in the summer the rooms are hot. the hotel is clean and the staff are polite and helpful. i always book this hotel via an agency so the price per night is reasonable.

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Susan marie
Swinton, United Kingdom
31/07/2009

4/5 Read Review

Great stay

This is the 2nd time myself and my daughter have stayed here and it was just as good as the 1st visit. we had a standard room which was fine,although our window faced a wall which meant the room was quite dark. the bathroom was in need of refurbishment,the bath tub had not been cleaned,however after reporting this it was cleaned that day.the rest of the hotel was very clean. breakfast is very good,although there are queues for a table around 9.00-9.30pm. the location is fantastic,2 mins to covent garden and 5 mins to trafalgar square. 2 subways nearby and bus stop outside the hotel.

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Hazel
Inverness, United Kingdom
28/07/2009

5/5 Read Review

2 night stay

Really enjoyed our stay. staff friendly & efficient. hotel plus rooms clean & tidy. only slight blip was length of time we had to wait for our room, thought it would have been ready by 2.30pm? i would happily recommend hotel to any one visiting london. it is in an ideal location. we will be coming back.

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Bernardine
Liverpool, United Kingdom
24/07/2009

5/5 Read Review

London break

Had a lovely time at this hotel it is very close to all attractions and you can choose to walk or use public transport which is very reliable. the hotel rooms had recently been upgraded and they were vey nice and the beds were very comfortable. the new shower and bathroom were lovely. the hotel staff are very courteous and helpfull. the breakfast is plentifull and a very good variety.

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Amanda
Derby, United Kingdom
27/07/2009

5/5 Read Review

Brilliant 2 days in london

Had a wonderful stay in a club room which was very clean, spacious, modern and comfortable. the hotel is ideally placed for theatres, covent garden, shops and bus routes. would definitely recommend and stay again

John
Huddersfield, United Kingdom
24/07/2009

4/5 Read Review

Well located hotel

The hotel is large but well located for all attractions in particular theatre. the facilities and rooms are adequate but no more. the breakfast again is substantial but basic.

Sharon
Isle Of Man, United Kingdom
20/07/2009

5/5 Read Review

Great hotel

Stayed 2 nights in a club room. clean & basic. rooms a little on the small side but out and about alot so not really a problem. apart from breakfast we didn't eat at the hotel. the breakfast was really good and catered for all, i thought.

Daniel
Shropshire, United Kingdom
16/07/2009

4/5 Read Review

Booked a club room believing that it would be "super dooper". disappointed that there was no air conditioning and that the rooms were in the centre of the building. when i have stayed before with my family we had cheaper rooms that were actually nicer and at the front of the hotel

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Julie
Sheffield, United Kingdom
16/07/2009

4/5 Read Review

Excellent value in london

Very central, close to covent garden and most of theate land. we had a clean and practical though not luxurious room. lots of little bottles of nice smelling toiletries! it was quiet, apart from the seagulls shortly after dawn! breakfast was ok. i've definitely had better but there were a reasonable amount of options to choose from so you could always find an alternative to the runny scrambled egg! didn't eat further in the hotel or take any further services but it provided an excellent base for our whistle stop trip to the capital!

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Peter
Melksham, United Kingdom
10/07/2009

5/5 Read Review

Ideal for theatreland

We used this hotel for a one night stay to visit the city and see oliver! check in was quick and the receptionist very friendly and efficient. the room was spotless, comfortable and recently renovated. we faced out onto the strand, but the window had shutters which filtered out most of the noise outside. we ordered room service, the bagette & fries was excellent but predictably expensive at £10 each, but the order was taken with the minimum of fuss and delivered quicker than the quoted half hour. our breakfast experience was the only disappointing thing about our stay, we left it until 9.45 but still had to queue for about quarter of an hour to get a table at the carvery. the food was acceptable, plenty of choice, but our table had been quickly cleared away from its previous occupants and we were not given fresh milk or condiments - we had to ask to have these replenished. check out was quick and painless, and an hour after we left the hotel my husband realised he had left his keys on the bedside table. we rang the hotel, and by the time we made it back, they had them on reception ready for him to collect - minimum of fuss! have used this hotel before, would definately use it again, only 5 minutes walk away from theatre royal drury lane, ideal if you are visiting to see oliver! after the show we walked around covent garden, just behind the hotel - fab location!

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Janice
Bartonseagrave, United Kingdom
26/06/2009

4/5 Read Review

Great hotel central to all tourist area's

Very good hotel clean rooms good if a little small in some cases but have stayed at this hotel three times and love its location and very easy to travel on buses to anywhere in london which is brilliant!! breakfast selection was very good did not have dinner there but it seemed very reasonably priced

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Ruth
Huntingdon, United Kingdom
25/06/2009

5/5 Read Review

Night out in london

We had a lovely stay at the strand palace hotel. all the staff were friendly, polite and helpful. the bedroom was very comfortable, and the fan provided kept us cool all night.

Dave
Swindon, United Kingdom
07/06/2009

4/5 Read Review

Nice stay

I've stayed in this hotel before and was perfectly happy to make a return visit. the hotel is not flashy, but perfectly adequate for a hotel in central london, especially at the price paid. it is in a good, central location, not too close to the usual tourist traps but within easy reach of any of them.

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David
Chigwell Row, United Kingdom
06/06/2009

5/5 Read Review

Weekend stay

Great location. our booking was dealt with very professionally. one of our party had a problem with a noisy toilet cistern in their room but were moved straight away with no fuss. the rooms were small but very clean and modern. breakfast was fine, self service but everything you could think of. all in all we had a superb stay.

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Keith
St Leonards On Sea, United Kingdom
15/05/2009

5/5 Read Review

Wonderful stay

The strand palace is the perfect hotel to stay at in london. all the facilities you could want and a very central location. price - through hotellick.com - very reasonable. not so if you just turn up!!

Paul
Cork, United Kingdom
14/05/2009

4/5 Read Review

Excellent location

The hotel is in an ideal location as the majortiy of the theatres are situated around the corner from the hotel, while leicester square is only 10-15 minute walk away as well as being 1 tube stop from the covent garden(3 min walk)underground station.the hotel is large with a few bars & restauraants located inside the building.the reception is fast and efficient and i found the staff to be very friendly. a luggage room will hold your bags after check-out for a fee of £2.the rooms are bright and cleaned every day.i would have no hesitation staying in the strand palace in the future.

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Paul
Rayliegh, United Kingdom
09/05/2009

5/5 Read Review

Ideal hotel to compliment a weekend stay in london

A nice clean, friendly hotel, ideally located for walking distance to covent garden and west end theatre land. a ten minute queue for breakfast, but once sat down there was no queue to the breakfast buffet table which balanced it out.

Dimitrius
Kings Lynn, United Kingdom
24/04/2009

4/5 Read Review

Fleecing the customer

Good hotel in impressive location, london eye / river, covent garden, trafalgar sq, st paul's, westminster all within walking distance. rooms clean, we stayed in "club rooms" quite expensive but no fridge and poor ventilation. restaurant was deserted in the evening but service was attentive. one nasty habit of theirs is to add an "optional service charge" in the small print, and being a natural gentleman i gave a gratuity on top only realising my error much later when i scrutinised the restaurant bill to realise i had been duped into tipping twice. the staff of course just quietly took the money. diners be warned, strike out the optional gratuity and get revenge on my behalf by not tipping at all! many other vibrantly busy restaurants are nearby. i have stayed at the strand palace hotel before and will again but next time with a keen eye on the above issue which i shall remember. tony luxton

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Isobel
Bracknell, United Kingdom
25/04/2009

4/5 Read Review

Great location

Stayed weekend of london marathon and although the hotel was full this did not affect standard of reception or breakfast. room was spacious and clean [however quite a lot of dust on banisters of stairwell] the location of hotel was superb, 2 min walk to covent garden

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Patricia
Peel,Isle Of Man, Great Britain, United Kingdom
24/04/2009

4/5 Read Review

Single success

Well appointed hotel, good service, ideal location. nice to find an hotel with real single rooms.

Brian
Thorne, Doncaster, United Kingdom
06/04/2009

4/5 Read Review

Second stay

This is our second stay at this lovely hotel situated close to covent gardens and theatre land and within walking distance of most of the tourist attractions. however we were disappointed with the size of the rooms allocated as they were much smaller than the ones we occupied on our last visit.

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Melanie
Collyweston, United Kingdom
27/02/2009

5/5 Read Review

A wonderful weekend trip to london

This is the second time we have used the strand palace, we have been coming for a weekend (without the husdands and kids) to london for several years and have tried a few different hotels. we came back to the strand palace because the rooms are clean and comfortable the showers are excellent, the breakfast is satisfactory, the staff are polite and helpful, but mostly the fantastic position.

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Judith
Northampton, United Kingdom
15/02/2009

5/5 Read Review

Strand palace hotel

Excellent location, breakfast very good and the staff were very helpful.

Duncan
Manchester, United Kingdom
15/02/2009

4/5 Read Review

Fine

The hotel was fine. the check-in was rather slow and the refurbished check-in area seems no different to the previous set-up (i.e. same number of staff, counters etc.). overall everything was fine and the main benefit is the location. the price was ok too but of course it fluctuates greatly throughout the year.

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Robert
Swindon, United Kingdom
13/02/2009

5/5 Read Review

Strand palace

Excellent hotel, excellent location, excellent food, thoroughly recommend

Michael
Widnes, United Kingdom
06/02/2009

5/5 Read Review

Annual rugby weekend

Another good weekend at the strand palace. we have been using this hotel for many years and are very pleased with the refurbishment. the location is also superb.

Ruth
Huntingdon, United Kingdom
31/01/2009

5/5 Read Review

Weekend in london

Very nice hotel, friendly staff. perfect location.

Helen
Gloucester, United Kingdom
23/01/2009

5/5 Read Review

Fabulous

Such a fab place to stay, staff so helpful

Helen
Gloucester, United Kingdom
09/01/2009

4/5 Read Review

A very nice pleasant, place to stay. breakfast was excellent, the whole stay was very good.

Robert
Chatham, United Kingdom
16/12/2008

4/5 Read Review

Pleasent stay...

A enjoyable stay in central london, and being able to check in to my room early. the breakfast area was well managed and not lacking in a choice of food.

Charles
Box 2003, United Kingdom
08/12/2008

4/5 Read Review

Good value hotel - central location

An established hotel in a superb location for tourists. located on strand, right opposite the savoy, covent garden is only minutes away by foot. tube station is less than 10 min walk away and busses pass right in front of the hotel. standard rooms are not large but are clean and perfectly adequate for a central london hotel - lack of space may not suit young families. there are a number of reasonably priced eating places within easy reach, should you not wish to use the hotel restaurant. all told, a great deal that i would recommend to friends!

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Martin
Bishop's Stortford, United Kingdom
10/12/2008

4/5 Read Review

Overnight stay

A nice hotel. great location. friendly staff. basic room but good for the price.

Nicky
Bournemouth, United Kingdom
01/12/2008

5/5 Read Review

Great location

Great location to west end overall servive and breakfast was very good the room was a little small but fine if not spending much time in room. would stay again next time i go to london.

Christopher
Saltash, United Kingdom
28/11/2008

5/5 Read Review

Recommended

My single club room was small but perfectly adequate purely as a bedroom. very clean, comfortable, and no intrusive noise.the shower room was immaculate. the extensive buffet breakfast fresh. staff were efficient and helpful. fantastic central location on the strand, handy for everything significant in tourist london. good value for money for london prices, very comfortable overall, feels like a 4 star.excellent base.

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Jane
Romford, United Kingdom
25/10/2008

4/5 Read Review

Strand palace

Great location and a good price for the area. we stayed in one of the club rooms which was an adequate size, clean and comfortable. the only complaint we had about the room was that the tv did not work. they did send the maintenance guy up but he was unable to get it working properly (seems a bit suspect that it works on the hotel home page and pay channels but not for normal free to air tv - do not think is attached to an ariel/dish but just to their computer server). breakfast was plentiful and tasty and as we had prepaid we did not have to queue to check out and just dropped our key into the box provided.

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Peter
Southampton, United Kingdom
19/11/2008

5/5 Read Review

Over night stay in london

5 min taxi drive from waterloo.. great location for the city. clean comfortable friendly stay.

David
York, United Kingdom
08/11/2008

4/5 Read Review

Strand palace hotel

A good central position. a bit pricey but probably ok for central london. our room and bathroom could have been better arranged (e.g. the bathroom was very large but the door could not be opened if someone was using the toilet!)

Sara
Bristol, United Kingdom
01/11/2008

4/5 Read Review

Great location!

This is the 2nd time i have stayed at this hotel and will definetely stay here again. the location is perfect and easy walking distance to covent garden, leicester square, west end, soho, china town etc etc.... the hotel is good. stayed in the club rooms and they were newly decorated, flat screen tv's all the mod cons and very clean, were on the small side but expect that in london. good breakfast although the restaurant was extremely hot!!! all in all a very adequate and well priced hotel.

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Ursula
Cirencester, United Kingdom
30/10/2008

3/5 Read Review

Stay on 30/31 october

Reception staff helpful but the waiting to check in far too long. ny room key did not work and security had to be called to come and reactivate the key which was very tedious at that time of night when i was so tired. in addition, my room was on the landing being painted and the smell of paint was simply terrible and i found it difficult to breathe and started to cough badly, i do not think guests should have been put in this corridor level 5. however, the reception staff were very kind and moved me to another room on the 8th floor which was sadly very inferior indeed, by that time i was too tired and past caring. i am due to stay at the hotel again this coming weekend and would hope to be upgraded because of my experience.

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Peter
Little Staughton,Bedford, United Kingdom
11/10/2008

4/5 Read Review

Visit oct 2008

A special family event. the tiny double bedded room (we had booked a twin) was a major disappointment. the cocktail bar was an excellent place to meet . breakfast next morning was functional and met requirements.

Mark
Guernsey, United Kingdom
10/10/2008

5/5 Read Review

Another comfortable stay

We have stayed here many times and the hotel continues to evolve and improve every time.familiar faces remain among the pleasent and efficient staff

Julie
Canterbury, United Kingdom
02/10/2008

4/5 Read Review

Overnight stay in the strand palace hotel

Hotel very central.

Pauline
Eastbourne, United Kingdom
27/09/2008

5/5 Read Review

Great hotel - great location

We were a group of 6 ladies who stayed at the strand palace hotel overnight. the hotel is in a great location and we got a great price through hotels click. the hotel was clean and the staff friendly. it's so close to everything, 2 minutes walk to covent garden and easy access to all the other sights of london. the buffet style breakfast was very good with a huge choice of everything from fruit, cereals to a full english breakfast. we'd definitely use this hotel again. the only minor grumble we had is that we requested 3 twin rooms and the hotel ha none left when we checked in so we had to have doubles - they did offer to upgrade us to 6 single club rooms though.

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Darren
Norwich, United Kingdom
25/09/2008

3/5 Read Review

Overnight stay

I have stayed at this hotel before so i rebooked it again for the fact it was a good location to shops, restaurants and close to the tube station. unfortunately i was awaken at 8am with drilling and banging, this ruined my peace. generally a reasonable stay.

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Lesley
Edinburgh, United Kingdom
19/09/2008

3/5 Read Review

Satisfaction the strand

This is the second time i have stayed in the strand palace. the first time was a bit scary as the hotel door was jammed but we were moved efficiently to an alternative one. this time the room was one of the ones which had not been renovated so was a bit grubby in the shower. this was due to the window being part of the splash back for the shower and therefore it was mouldy and dirty. apart from this all was just fine apart from perhaps the tv not being particularly easy to use but then who goes to london to watch tv? location is perfect, staff were great, doorman was friendly and helpful and i would definitely stay there again as it is one of the most reasonably priced hotels in central london.

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Stuart
Kilmarnock, United Kingdom
20/09/2008

4/5 Read Review

Strand palace

Was able to check in at 11.30am which was excellent,reception staff and george the luggage guy were very good and helpful. our room was very clean and basic, we were only there the one night. breakfast which was included was a help yourself affair, a good range of fresh fruits and the usual "full english" stuff. we would use it again

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Nicola
Leeds, United Kingdom
29/08/2008

5/5 Read Review

London hotel with good location

I stay at this hotel every year and have done for the last 10 years or so. the hotel's location is excellent, you can walk to covent garden, soho etc in only 5-10 minutes. i stayed in a twin room on the first floor, the room was very clean but i do think the hotel rooms are in need of refurbishing. the carpet outside our room was threadbare and so i also think a new carpet would not go amiss. this has still not put me off this hotel and i will be goingback next year.

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Susan
Halifax, United Kingdom
04/09/2008

5/5 Read Review

My stay at the strand palace london

I have stayed at this hotel a number of times as i visit london and stay for at least one night.i have always found the staff pleasant and helpful. there can sometimes be a delay on checking in/out if there is a sudden influx of people but this situation is reacted too quite quickly with other staff being brought in to help. the rooms are clean and the facilities provided are good although it did take me a while to find the hairdryer on my first visit. supplies for tea/coffee making facilities are easily and quickly obtained. have had to comment on business services although have never used them.

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Helen
Craigavon, United Kingdom
29/08/2008

5/5 Read Review

Happy time!

our stay at the strand palace was very enjoyable. our bedroom was very comfortable, clean and staff very helpful. we also enjoyed the full english breakfast. overall we were well pleased with our stay.

Deirdre
Ballynahinch, United Kingdom
19/08/2008

4/5 Read Review

Great hotel

Great location hotel so close to covent gardan

Kathleen
Leigh, United Kingdom
29/08/2008

5/5 Read Review

Rugby league final

Once again a brilliant stay in the strand palace. you couldn't ask for more either for location or comfort. very friendly staff and rooms spotless

Robert
London, United Kingdom
30/08/2008

4/5 Read Review

Theatre break

I booked this hotel for a theatre break have been before,standard rooms are small but for 1 night not a problem upgraded this time to a club room excellent room looked onto courtyard which was fine enjoyed my stay breakfast was very good and all the staff were very helpful would return great location

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Michael
Stockton On Tees, United Kingdom
26/08/2008

4/5 Read Review

Strand palace hotel - excellent location

We have stayed here before as it is excellently located for access to theatreland and covent garden. we upgraded to a club room this time and it made a difference to our stay. the room looked recently decorated and one great thing was shutters on the windows which blocked out a lot of sound at night time.

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Linda
Great Yarmouth, Norfolk, United Kingdom
26/08/2008

4/5 Read Review

Theatre break

We took our 4 year old granddaughter to stay at the strand and to see joseph. all the staff were fabulous with her.... made her feel really special. the room was lovely.... the refurbishment is very noticable.i will certainly stay again.

David
Knutsford, United Kingdom
18/08/2008

5/5 Read Review

Stay at the strand

Very good value. excellent breakfast in the pleasant johnson's brasserie. club double room very small but spotlessly clean and well appointed. very adequate for two nights. bathroom good size and newly refurbished. clean towels and piping hot water.location of hotel absolutely ideal for theatres, covent garden,& many other attractions. all staff well-trained, polite & very efficient.we have returned to the strand palace again & again & have never been disappointed.would recommend without reservation!

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Julia
Blackburn, United Kingdom
14/08/2008

5/5 Read Review

Great location

Great location. food great. close to tube . very ideal as we came tolondon to king university open day. the uni was a 5 minute walk away from the hotel.

Ian
Pontefract, West Yorkshire, United Kingdom
13/08/2008

3/5 Read Review

Overnight stay to see joseph

Hotel booked for its location near theatre. this proved very useful. room only average, no air conditioning - only a fan provided - but as window could not be opened at night due to traffic noise and road repairing noise in the morning there was no air coming in to be circulated! a very uncomfortably hot, airless, sleepless night! at 10pm asked at reception for some fresh milk for coffee (only uht type milk provided in room- and i cannot drink that) told it would be sent to room staight away. it had not arrived half an hour later so on visit to reception - told it would come immediately, eventually i was provided with milk....3 plastic uht type containers!! told there was no fresh milk available in the hotel!!! spoke to reception who told me to ring housekeeping which i did and.... small jug of fresh milk delivered to room!!! communication problem and/or staff training problem? breakfast poor quality and very noisy unrelaxing dining area with very frenetic organising staff.

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Trevor
St. Helier, United Kingdom
08/08/2008

4/5 Read Review

Strand palace

Been several times if the room has a ajoining door can be noisy .but reseption moved us ,no problem . breakfast are very good . staff are polite and helpfull

Maxine
Manchester, United Kingdom
19/04/2008

4/5 Read Review

Trip to cabaret

A good location and fair price. the hotel is lively and welcoming and the room was comfortable and spacious. our bathroom was a little grubby but the hotel generally was v. clean. i would use it again for a trip to the west end.

Gillian
Rotherham, United Kingdom
06/08/2008

5/5 Read Review

Great stay in london

Three cousins had a great stay at this hotel. it has been refurbished and the public rooms in particular looked very good. the restaurant where we had breakfast (johnsons) was particularly good with an excellent range of hot and cold food. the location is superb on the strand, a couple of minutes from trafalgar square and covent garden. the service was very good, in particular the concierge who arranged day travel passes at reduced rate and great seats for the jersey boys at almost half price! would definitely stay here again.

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Joanne
Darlington, United Kingdom
02/08/2008

5/5 Read Review

My hen weekend

Hotel was excellent for location, very clean & friendly. the only down side was the heat, rooms could do with air-con for the summer

Jan
Cheshire, United Kingdom
02/07/2008

5/5 Read Review

The strand palace

I have stayed at this hotel on 4 occasions and i have always found it great value for money, with extremely polite, helpful staff on hand to help with any queries you may have.the bedrooms are clean with adequate vacilities, but the club rooms, which are slightly more expensive are worth it as they are a little more modern. the hotel is in an excellent location (covent garden), with charing cross tube station 5 minutes walk to the hotel. i would have no hesitation recommending it.

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Barbara
Spennymoor, United Kingdom
11/07/2008

3/5 Read Review

Strand palace

Did not appear to have any knowledge of my booking. i arrived at 21:45 and had to wait in reception for 20 mins while they sorted everything out. room was clean but needed redecoration and was very noisy - street noise. location is ideal for central london which is why i stayed there. good breakfast

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Barry
Limavady, United Kingdom
27/06/2008

4/5 Read Review

Enjoyable stay

Excellent location comfortable,but,small room, excellent breakfast.

Andy
Gosport, United Kingdom
16/06/2008

5/5 Read Review

Strand palace

Ideal location and good rate for hotel. room quite small (single) but ideal for one nights stay.

Maureen
Ashford, United Kingdom
14/06/2008

4/5 Read Review

Local rubbish collection

We did not appreciate being woken up on a sunday morning before 06.00 by the local rubbish collection! the vehicle was right under our window revving the engine (unnecessarily for at least 20 minutes. the hotel should take this up with the local council as it is quite ridiculous at that ungodly hour. we certainly mad ethe hotel aware of our displeasure to avoid future clients experiencing the same problems. the facade of the reception area is far nicer than behind the scenes on the floors!

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Angela
Newton Aycliffe, United Kingdom
11/06/2008

5/5 Read Review

11-13 june 2008

Have stayed at the hotel previously, a couple of years ago. great for its central location; easy to get to everything touristy. arrived a couple of hours before check in time in the hope that we could drop off bags but the room was ready and we could check in straight away. staff very helpful and efficient. food excellent in both restaurants as was breakfast. room clean and comfortable - but very warm all of the time. because of the central location you need to be prepared to put up with traffic noise but we did not find this to be a problem except when we wanted the windows open as it was very warm. we were on floor 5 at the front.

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David
Bournemouth, United Kingdom
10/06/2008

5/5 Read Review

Strand palace - review

Each time i stay at the strand palace, i am delighted at improvements made. on my latest visit this month, i noticed it was even better than earlier this year. i am referring to the level of service and the general ambience in particular. the current refurbishment is not yet complete (there is no disturbance from any work being carried out), so i anticipate that the decor in the bedroom corridors will improve. from what, some years ago, was quite a basic level of accommodation, it now rivals any 3 star hotel in london. the hotel always offered good value for money and with hotelsclick, it still does.

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Ann
Southsea, United Kingdom
07/06/2008

5/5 Read Review

Strand palace, london, uk

Third time staying at this hotel and again we were not disappointed. excellent location, good standard of hotel, excellent staff. the rooms do vary greatly and the ones we have had could not be described as luxurious or spacious but they fulfill the needs of a sight see-er perfectly and the location cannot be bettered - especially if arriving via waterloo station. rooms on upper floors do get hot. without the desk fan provided it would have resembled a sauna more than a bedroom but still not really cause for complaint. would certainly stay again.

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Karin
Kettering, United Kingdom
09/06/2008

4/5 Read Review

Strand palace is not palatial but fits the bill

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Janice
Nottingham, United Kingdom
07/06/2008

4/5 Read Review

Weekend stay

Excellent location and price. english breakfast included whihc was great. meal in bistro in evening very good and good price

Diana
Blackpool, United Kingdom
03/06/2008

5/5 Read Review

Strand palace, london review

Excellent value for a short break. great location and service.

Margaret
Boness, United Kingdom
03/06/2008

4/5 Read Review

Location location location

Enjoyed our stay very much and being regular theatre goers being so close to all the theatres was terrific. room a bit small but never really in it except to sleep. only complaint was that the food served at breakfast was cold but this seems to be the norm with this buffet type breakfast would much prefer it freshly cooked to order.

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David
Cheadle Hulme, United Kingdom
30/05/2008

4/5 Read Review

Strand palace hotel

Excellent location for theatres, sightseeing. staff very friendly and helpful.

Fred
Blackburn, United Kingdom
27/05/2008

5/5 Read Review

Strand palace experience

Excellent hotel in a prime central london location. facilities and services within the hotel are well presented. rooms are of a good standard, well appointed and very clean. staff are friendly, courteous and efficient. the food is of excellent quality - we sampled both breakfast and an evening meal. the hotel is within easy reach of underground stations at covent garden, embankment and charing cross as well as waterloo and charing cross rail stations. west end theatres, cinemas, restaurants and other attractions are in close proximity. strand palace is an excellent choice for enjoying london.

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Diane
Tonypandy, United Kingdom
26/05/2008

4/5 Read Review

Strand palace hotel

The strand palace is a great place to stay in the winter but in the summer the rooms are far too hot and you can't get a decent nights sleep. you also feel that you have to go out of the room during the evening as it is too hot to be comfortable.

Rhian
Aberystwyth, United Kingdom
20/05/2008

4/5 Read Review

Strand palace

Average room with good service.

Julie
Stafford, United Kingdom
17/05/2008

4/5 Read Review

A fun weekend in london

Location great for central london. hotel was being renovated but everything was still clean and tidy. those areas renovated were really well done. a little slow in booking in but there were a couple of trainees being trained on the day we arrived. good service at breakfast - didn't have to wait long to be seated and then there was a good choice available.

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Ian
Rotherham, United Kingdom
16/05/2008

3/5 Read Review

Strand palace hotel

Exellent location, poor quality room , poorly situated , facing the very busy main road, for a three star hotel no adjustable heating . the main problem was noise. from outside

Graham
Blackpool, United Kingdom
13/05/2008

4/5 Read Review

Review

Ideally located,close to covent garden and theatre land.breakfasts more than adequate

Maria
Coventry, United Kingdom
03/05/2008

5/5 Read Review

Our stay at the strand

My daughter and i stayed at the strand for the weekend as birthday treats from my son who also booked us tickets to see dirty dancing. the hotel was leterally round the corner from the aldwych theatre so location was perfect. the staff were more than helpful. our room (101 !) was clean and although not much of a view we didny mind as we weren't in it very much ! excellent choice of food for breakfast. i would stay here again and would not hesitate to recommend this hotel. by the way, the show was great too!

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Cheryl
Mansfield, United Kingdom
03/05/2008

5/5 Read Review

Bank holiday break

What a location, couldn't be bettered and the weather on this bank holiday weekend was fab. good breakfast served until 10.30am, no waiting for a table and no queuing for food. friendly staff. helpful concierge and doorman. will definately return to this hotel on our next theatre weekeend in london

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Deborah
Cleobury Mortimer, United Kingdom
29/04/2008

5/5 Read Review

The ideal place to stay for a theatre trip

This was our second visit to the strand palace hotel. my daughter and i have now used the strand palace twice for our theatre trips to london. the hotel is very central for theatreland with many areas close enough to walk to. this time we had a much better twin room - bigger than before and in better overall condition. the reception staff are very helpful and courteous. the concierge staff were a little abrupt when i asked for a map to find a particular street - they were more intent on selling me a london street map. breakfast was great - a fantastic choice - although once again this year we had to queue for a little while to enter the restaurant - but complimentary orange juice is available whilst you are queueing. maid service excellent. rooms very clean. would have no hesitation in returning.

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Catherine
Nottingham, United Kingdom
28/04/2008

4/5 Read Review

Overnight stay

Although my single room was comfortable, it must have been the smallest one in the hotel. thank goodness it was a club class room, as i'm sure a standard one would have been even smaller!

Chris
Crawley, United Kingdom
22/04/2008

5/5 Read Review

Overnight theatre stay

This is the third time we have stayed and it has improved considerably in that time. it is ideally situated for the major west end shows and close to charing cross station for train and tubes. it has a nice decor, friendly staff, clean neat rooms although on the small side and nice bars and resturants. the breakfast is out of this world!! the mask bar is very pleasant with excellent cocktails but you do pay a lot for them. it has a superb consierge service and luggage storage so you can book out in the morning, leave your bag and pick up in the evening when you go home. overall a lovely hotel for couples and business but maybe not for families, at a fair price for london.

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Jane
Norton, Worcester, United Kingdom
05/04/2008

4/5 Read Review

Strand palace stay

Nice hotel with pleasant surroundings, conveniently located for adelphi theatre, where we were going. decor a little shabby in places. very good breakfast (only meal we had) and nice atmospheric bar (masks)-visited on return from theatre

John
Clydebank, United Kingdom
31/03/2008

4/5 Read Review

Strand palace review

Freindly staff good location for theaters ect.clean rooms

Emily
Sheffield, United Kingdom
02/04/2008

3/5 Read Review

Watch out for nails in the coat hangers!

The room was disappointing, compared to those offered on previous stays at this hotel. the room's decor was old fashioned and worn looking- the lighting inadequate, the bathroom had a grubby looking shower curtain, and some regrouting was required on the tiling. breakfast was ok, but nothing better. there was a reasonable selection of foods, but there was a long queue for a table, and the service was virtually non existent- we were brought milk for our coffee around 10 minutes after the coffe pot had been unceremoniously dumped on the table. most disappointing of all was that when packing to leave, we realised that a coat hanger in the wardrobe had a nail sticking out of it, which had damaged the item of clothing on the hanger. we took the item and the hanger to the manager who refused to compensate for the full cost of replacing the item, which incidentally, had been worn only once, offering a 'standard £20' for our inconvenience, even though the item originally cost double that. we have stayed at this hotel on several previous occasions, but will not revisit after this experience.

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John
Blackpool, United Kingdom
01/04/2008

4/5 Read Review

Another visit

In the 2 years since i was last here, the hotel has had a makeover. the reception area is very attractive and, at least on my visit, very efficient. the corridors seem to have been re-decorated, and the rooms fitted with new tvs and wi-fi connections. if you like an early or late breakfast, things seem to run well. but, between 8.30 & 9.30, the queues really build up. but, to me, it's the location that sells this hotel. if you want plush, pay more. if you want cheap, there are many cheaper hotels. this is a good, tourist class, (3 star), place to enjoy a stay.

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Charles
Dunlop, United Kingdom
28/03/2008

5/5 Read Review

Freddie

Loved it. clean room. just what i needed. reasonable price. right in the middle of town. breakfast terrific. staff courteous. i'll go back. no need though to change the towels, plastic glass and soap when i was staying only two nights. that was a waste and not environmentally friendly. frustrating too as there is a notice saying that if you leave the towel on the rail it won't get changed. i did leave it on the rail. it was changed anyway. you could save yourselves a lot of money.

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Douglas
Thorne, Doncaster, United Kingdom
22/03/2008

5/5 Read Review

Strand palace rules

Staff were very socialable and polite, room was adequate, clean and comfortable

Robert
Ilminster, United Kingdom
18/03/2008

4/5 Read Review

Hotel stay when attending conference/workshop

I've stayed here in the past and there have been some noticable improvements since i last stayed.

Robert
Brighton, United Kingdom
11/03/2008

3/5 Read Review

Ok hotel, shame about the room!

Strand palace is a very conveniently located hotel. however, we were allocated a fifth floor room overlooking a very dull light well. the room was not air conditioned and only one of two windows opened (the other was screwed shut) and then only by about five inches. even on a cold day in march, the heat was unbearable - dread to think how it might be on a hot day!

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Olwen
Milton Keynes, United Kingdom
11/03/2008

5/5 Read Review

A night out in london

Excellent location for us.the room was on the "shoe-horn" size but adequate. very clean and a comfortable we went to the theatre in trafalgar square so it was an bed with spotless linen.

Angela
Havant, United Kingdom
08/03/2008

4/5 Read Review

Good location

The hotel is in a great location,being very convenient for many theatres and only a few minutes away from convent garden. the rooms are on the small side but are very clean which is the main thing. the corridors are looking very tired and could do with some updating. on the whole the hotel provides a good place to stay in london, especially if you are up for the weekend and want somewhere central.

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Mark
Ebbw Vale, United Kingdom
07/03/2008

5/5 Read Review

Strand palace

An excellently situated hotel within easy walking distance of all west end theatres and attractions. provides exceptional value for money. rooms clean and comfortable if a little basic.

Derek
Tonbridge, United Kingdom
07/03/2008

4/5 Read Review

Strand palace hotel

Everything was good except for hotelsclick's part. when we got to the hotel the booking hadn't been sent on to them (the money had been taken from my credit card when i booked in january). luckily the hotel had a spare room and could put us up.

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Richard
Westbury, United Kingdom
03/03/2008

4/5 Read Review

Strand palace

Well organised service and efficient reception. rooms are above basic , clean and comfortable with all necessary facilities. comfortable beds and clean and functional en-suite.

Diane
Sheffield, United Kingdom
05/03/2008

4/5 Read Review

Good location, good service -i'll use it again

Location was good, room was clean and fresh if small (but that's what you expect in london). there were long queues for breakfast so if i was staying again i'd get down before 8am. overall good standard would use again.

Susan
Manchester, United Kingdom
04/03/2008

5/5 Read Review

London break

I i have stayed here before and was not disappointed. it has everything you need. staff are trained to a high standard.great location.

Anders
Beverley, United Kingdom
26/02/2008

5/5 Read Review

A perfect trip to london

I was very pleased with my stay. the hotel is ideally situated, the staff very friendly, helpful and pleasant. whenever i decide to make another trip to london, i need not hesitate where to stay.

Margaret
Scotland, United Kingdom
22/02/2008

3/5 Read Review

Birthday trip

Arrived and the hotel looked impressive, beautifully clean. room was very noisy with a constand bumming noise which went on all day and stopped late at night but restarted about 5;30, even earplugs didn't help. complained and got moved room still had the same noise only difference being it wasn't quite so loud. very dissapointed. breakfast was brilliant with amazing service.

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Fiona
Bridgeton, United Kingdom
22/02/2008

4/5 Read Review

Ideal location

Hotel is in an ideal location for theatreland & covent garden did not use the underground during our stay as could walk to all the places we wanted to go. rooms finr, bathroom could do with updating - crack in sink etc but very clean we were on 6th floor which looked like there were renovations going on. bellboy on door for arrival - nice touch. would stay again mainly due to good location and food.

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Ceiridwen
Kidderminster, United Kingdom
21/02/2008

5/5 Read Review

Recommended hotel in london

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Matthew
Stevenage, United Kingdom
21/02/2008

5/5 Read Review

Great hotel, great location

Great, especially since the refurbishment. covent gardwen is so close and i have problems walking so for anybody else this is perfect.

Susan
Sale, United Kingdom
18/02/2008

4/5 Read Review

Excellent location

Strand palace is in an excellent location, enabling us to walk to most places. there are lots of places to eat in the area. breakfast was good, with plenty of choice. the only downsides were the size and condition of the room. the room was small, with the bed tucked into a corner - not ideal when the person sleeping in the corner wanted to get up in the night...! the room was 'tired,' with threadbare carpet and dated furniture. however, having said that, we would stay here again.

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Charlotte
St Neots, United Kingdom
18/02/2008

5/5 Read Review

Small but cosey

This was a fab hotel as we were staying here after being to the thtre. the hotel is in the heart of theatreland and about a minute walk frm the inbankment where the london eye is the room was small but cosey the bed was comfy and room was clean as was the bathroom had facilities for making tea and coffe ps dont look out of the window!as u will porbobly not have a view lol staff were friendly and were happy to help breakfast was buffet style witgh someone to seat you on entry can check out later at a cost of £10 per hr after 1oclock but they can store bags at £2 a bag close to coventgardens and trafalger square overall was a loverly stay will be back again when we come to london again

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Alexander
Foston, Derbyshire, United Kingdom
19/02/2008

4/5 Read Review

Strand palace - theatreriffic

Excellent conciearge and general customer service. the room was clean and tidy, although a little dated. the booking voucher was misleading as we were expecting a club room. the location was fantastic, most theatres within a 10 minute walk. breakfast was superb and it filled us up for the whole day.

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Margaret
Swansea, United Kingdom
12/02/2008

5/5 Read Review

Theatre break

Visited london for three days in february mainly to see two shows and a spot of sightseeing. strand palace hotel is in an excellent location for visiting the west end. adelphi theatre (joseph) is a two minute walk from the hotel. excellent buffet breakfast and helpful, friendly hotel staff.

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David
Knutsford, United Kingdom
13/02/2008

4/5 Read Review

Central reservation

Superbly situated for covent garden,theatres and soho. huge room,super king-sized bed,fluffy white towels,large bath and lashings of piping-hot water. everywhere spotlessly clean. breakfast excellent: plenty of fresh fruit,non-greasy traditional english food, pleasant ambience.excellent value for money. we have stayed here many times, will return and would highly recommend.

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Gillian
Twyford, United Kingdom
13/02/2008

4/5 Read Review

Reasonable value for money

I've stayed at this hotel on many occasions. this time wasn't one of the best. the internal telephone wasn't working - i wanted to set an early morning call - and the engineer discovered it was the line and not the telephone so couldn't do anyhting that night. the pillows were like logs and the internal wall was so thin i could clearly hear the guy next door's television in the early hours on the morning.

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Gemma
London, United Kingdom
12/02/2008

4/5 Read Review

Strand palace review

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Geraldine
Douglas, United Kingdom
10/02/2008

4/5 Read Review

Good central location

Excellent place to stay for access to the west end for theatres and shopping. the rooms was comfortable and spacious and a good breakfast was provided. the only downside was that it was a bit noisy in the morning, but that is only to be expected in view of its location. overall very good value for money.

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Mark
Doncaster, United Kingdom
22/12/2007

4/5 Read Review

London show stay

Very impressive inside, perfect location for lyceum.

Thomas
Haywards Heath, United Kingdom
31/01/2008

4/5 Read Review

Clean, basic hotel for a cheap stay

This is a simple, cheap hotel in a prime location. i use it 3 or 4 tims a year usually when i have late nights out and don't want the long commute home. for one-night stops it's ideal, but i wouldn't want to stay longer than a few days.

John
Cambridge, United Kingdom
25/01/2008

5/5 Read Review

Strand palace hotel, london.

A great value hotel in a central location.

Florence
Belfast, United Kingdom
22/01/2008

3/5 Read Review

Its the little things

We were content with our short stay but appalled at the prices charged in the restaurant for pre theatre meal - advertised as £12.50 for 2 courses but ended up at £42 for 2 once we had a glass of wine ,orange juice & 2 coffees. also the teabags were missing from our rooms & no complimentary biscuits - at their prices i would have expected some. breakfast was a little disappointing - not really up to expected standard

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Dene
Coalville, United Kingdom
18/01/2008

5/5 Read Review

Weekend in london

The strand palace is a pleasant hotel right in the heart of london. it may not be the most plush accommodation but that is more than made up with the friendliness of the staff & the food on offer. the drinks are expensive but only what you would expect to pay in the capital. overall a really enjoyable stay & we will be going again soon

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Graham
Leicester, United Kingdom
10/01/2008

4/5 Read Review

The strand palace hotel

Second time we have stopped here the room we had this time was a bit small but you get what you pay for and although it is looking a bit worn in places we like this hotel its friendly and comfortable, whenever we visit london we would always stop here

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Dennis
Dundee, United Kingdom
11/01/2008

4/5 Read Review

London visit

Very convenient location for theatres and bus services but not for the tube. large hotel comparing very favourably in price with budget chains like travelodge.standard rooms quite small and basic. queues likely for breakfast.

Gaynor
Ulleskelf, United Kingdom
12/01/2008

4/5 Read Review

Good choice

A pleasant hotel within 1m walking distance of convent gardens. tube station 3mins away with direct tube to kings cross. bedrooms on the small side but clean & modern. breakfast very busy but good & variety of choices. overall good value for money.

Victoria
Great Longstone, United Kingdom
12/01/2008

4/5 Read Review

Convenient location

Hotel is central - just down the road from trafalgar square and within easy access to tube for getting around. nearest tube station charing cross. we stayed on saturday night and my only disappointment was that we had to queue to get into the carvery restaurant for breakfast the next morning. the restaurant manager however was very jolly and efficient in getting people seated as soon as tables became available. breakfast was average and as you would expect for a big hotel and there was plenty of choice. the room was small but clean and had everything you need and i would stay there again.

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Sarah
Norwich, United Kingdom
09/01/2008

5/5 Read Review

Strand palace - excellent value, great location - can't be beaten

We were a little concerned before our stay as had read some bad reviews about this hotel however, i have to say fortunately our stay at the strand was excellent. when checking in i asked for a quiet room as had an important exam the next day, we were upgraded to a club room for no extra cost and although it overlooked the the strand we were on the 8th floor so noise wasn't too bad. the room was small (thats london!) but clean, stylish and comfortable. the only blip was the toilet seat which had a mind of its own! location for us was perfect and we could walk everywhere. the breakfast which was included in our price was fantastic. a huge buffet of both hot and cold breakfast choice - you certainly wouldn't leave hungry! despite previous reviews saying staff were unfriendly we didnt find this the case, in fact everyone we spoke went out of their way to make us feel welcome. we would certainly recommend this hotel to friends/family and stay again.

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Clifford
Alfreton, United Kingdom
07/01/2008

4/5 Read Review

Theatre

Good position to visit many shows.

Linda
Ashton-Under-Lyne, United Kingdom
30/12/2007

4/5 Read Review

New year 2007/8

We visited london to celebrate the new year and chose the strand palace mainly for it's location close to the embankment for the new year's eve fireworks.the hotel is in a prime spot for sightseeing and theatres but the bedrooms are rather worn and in need of refurbishment. having said that we had a great time with friendly staff and an excellent breakfast and the added bonus of walking off the embankment into the hotel bar whilst others crowded into the rail and tube stations to make their way home after the fireworks.

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Alison
Porthleven Helston, United Kingdom
29/12/2007

4/5 Read Review

Our stay at the strand palace hotel, london

The greeting we received when we arrived was very welcoming, and the hotel foyer was extremely nice and spacious. our room, however, was very disappointing. upon entering our room, it was freezing cold - the window had been left open, but there was still a musty smell in the air. as it was so cold, we went to turn on the radiator, but it was broken. there was a small portable one infront of it, but the dial on this was also broken, so it was either 'on' or 'off'. the bathroom was very dated, and one day, our toilet became blocked, and wouldn't flush properly. my partner spoke to reception, and they were very helpful, and arranged for someone from hotel maintenance to come up to our room, while we went out for a while. however, upon our return, the toilet was still blocked, and my partner again had to contact reception. the hotel maintenance said that they had not received a previous call from reception, although my partner was at reception when the receptionist made the call earlier in the evening! it was however sorted following his second visit to reception. on a plus side, the hotel staff were extremely friendly, and the buffet breakfasts were very nice. we did enjoy our stay at the strand palace hotel, but were extremely disappointed with our room.

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Simon
Stevenage, United Kingdom
22/12/2007

4/5 Read Review

Strand palace - december 2007

To me, unless you pay for a top end hotel, the rooms are pretty similar and this is by no means a 5-star hotel. however, location wise, you are right next to covent garden with its fantastic restaurants, pubs, street entertainment and most famously - the market itself! over the road from the hotel is a pub called the 'coal hole' and i would recommend a pint or two in there as it's one of the most beautiful pubs i've ever been in. the breakfast at the hotel is brilliant whatever it is you like to eat and the restaurant and whole bar and downstairs area is very modern and clean. i hope you enjoy your stay as much as my wife and i did.....have fun!

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Chris
Brough, United Kingdom
28/12/2007

5/5 Read Review

Strand palace - london

Thoroughly enjoyed the stay at this hotel. absolutely nothing to complain about. the location is brilliant. two mins to convent garden - brill.

Alistair
Kings Lynn, United Kingdom
27/12/2007

4/5 Read Review

Our stay at strand palace

Staff were helpful and friendly.room was clean, and location was in reach of most of the best sights in london.

Mark
Guernsey, United Kingdom
12/12/2007

5/5 Read Review

Value for money.

Superb location together with value for money make this an ideal hotel from which to explore london. while the standard rooms are a little small, the public areas and food are of a high standard.

Gary
Latchford, Standon, United Kingdom
12/12/2007

5/5 Read Review

Best for value and location

Whether you're going to the theater, dining out or exploring everything else london has to offer then this hotel is ideally suited for it all. the staff are polite, the hotel and rooms very clean and the food is lovely.

Suzanne
Leeds, United Kingdom
07/12/2007

4/5 Read Review

Strand palace stay

the strand palace is in one of the most convenient locations in central london. it is particularly good for access to theatres. buses, cabs are easily obtained at the hotel door. the hotel is very large and undergoiing refurbishmwent. the foyer is small but has comfortable seating. the corridors giving access to the rooms are looking very tired with old and worn carpets. the refurbished club rooms are well appointed with flat screen tvs, internet access, a safe and good bathrooms. some of the rooms are very small with no outlook except on to inner courtyards which are depressing. i would not want to stay there more than one or two nights. the quality of the rooms which have not been refurbished is poor. club rooms are expensive. the breakfast is buffet style and has a good choice and efficient service.

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Robert
Leeds, United Kingdom
07/12/2007

4/5 Read Review

Good value and good price

Having stayed at this hotel previously because of its good location and value for money i was keen to return.

Mark
Leeds, United Kingdom
05/12/2007

5/5 Read Review

Great location

Great value hotel in heart of london - good breakfast - quiet rooms

Ian
Grangemouth, United Kingdom
28/11/2007

5/5 Read Review

Strand palace review

One of the best hotels i have stayed at in london. staff were helpful , food and service were excellent. location was superb for theatreland and most of the attractions. the room was a bit small but was clean. would have no problem going there on my next visit to london, overall a great place to stay.

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Stewart
Thornaby On Tees, United Kingdom
30/11/2007

4/5 Read Review

Location, location, location

Great location - right on the strand - less tham 5 minutes walk to covent garden and about 15 minutes into theatreland. rooms need a little bit of cosmetic attention -i.e. paintwork, furniture a bit scratched and carpet well worn. but the hotel was very clean - nice size room with good facilities and fantastic breakfast. my third stay at this hotel and i will definitely be going back if the price doesn't go up too much.

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Paul
Leamington Spa, United Kingdom
29/11/2007

3/5 Read Review

Strand palcae review

Hotel has been refurbished in places but still tired in others. room ok. generally could be a bit more friendly. isse with not having double bed when booked only triple room available.

Lynn
South Ockendon, United Kingdom
29/11/2007

4/5 Read Review

Strand palace

Great location! no shampoo/toiletries in bathroom; no tea/coffee making facilities in room

Amanda
Strand, London, United Kingdom
28/11/2007

2/5 Read Review

Not for those who like sleep

On arrival was told i had been allocated a twin room dispite the fact my booking stated a double. room was tiny and right at the front of the hotel on floor 1 so heard every noise throughout the night. both nights our telephone rang, the bin men arrived at 6am and noise in the corridors!

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Rachael
Preston, United Kingdom
23/11/2007

5/5 Read Review

Excellent standard & location

The hotel was ideally situated for the west end and the tube stations. the full english/continental breakfast was self service and of a really good standard. staff friendly and a selection of hotel bars/restaurants. some rooms have been updated but we stayed in one of the 'old style rooms' which was fine, comfortable and clean. tv had satellite.

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Lisa
Preston, United Kingdom
23/11/2007

4/5 Read Review

Strand palace review

Looking at booking this hotel again for next year, fabuous location, small but clean rooms, good breakfast, couldn't fault it really, the location is the best thing, covent garden right at the back of you and london eye, trafalgar square, big ben, buckingham palace all within walking distance. brilliant.

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Simon
Bristol, United Kingdom
09/11/2007

4/5 Read Review

Strand palace - great value

Fantastic location , adequate room - temperature too hot, breakfast top quality.

William
Newtownards, United Kingdom
30/10/2007

5/5 Read Review

London break

A great hotel. we were made welcpome from the moment we entered the hotel. rooms so clean and comfortable. location brilliant. we will be back !

Charles
Bristol, United Kingdom
27/10/2007

4/5 Read Review

Strand palace review

Hotel is very grnad when you fist walk in, rooms aren't fantastic. restaurant attached to the hotel serves a lovely evening meal. location was brill as we were watching a show at the royal drury lane theatre.

Richard
St Clement, Jersey, United Kingdom
29/10/2007

4/5 Read Review

Did what it said on the tin!

Good location, room was average size, clean and had all the trimmings. internal doors could do of a bit of and update though! also more signage required on the floors, the place is like a maze !

Martin
Sheffield, United Kingdom
31/10/2007

4/5 Read Review

Strand hotel

Good location, standard and breakfast. thanks

David
Bridgend, United Kingdom
29/10/2007

5/5 Read Review

Strand palace half term break

This is the 2nd time we have used this hotel and on each occasion we have been impressed with the facilities the hotel has to offer.

Margaret
Ponteland, United Kingdom
22/10/2007

4/5 Read Review

London break

Excellent location, hop,skip & jump up the side road to covent garden with it's attractions, 5 mins to the thames embankment, short walk to trafalger square & leicester square. heart of theatreland & all the atmosphere. strand palace ground floor, reception & restaurants decent quality. excellent price including full breakfast from carvrey. 2 x twin rooms on 6th floor small but adequate, tidy & clean. rooms 695 & 696 facing the back & row of walls & windows (ie: no view!) but relatively quiet. paper thin walls though.landings & fire doors are seedy & need a bit of tlc. but certainly one of the best for price & location.

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Ian
Truro, United Kingdom
17/10/2007

4/5 Read Review

London theatre break

The hotel room adequate but the bathroom door lock did not function and the door was not flush to the floor.grouting needed refreshing . one of the electric sockets malfunctioned and set fire to the kettle lead which gave us a bit of a scare! this was later rectified after being reported. our general impression was one of a good hotel requiring massive refurbishment. however our breakfasts were fine, the staff helpful and we were grateful for a late checkout when requested. the left luggage facility at £2 per case was very much appreciated.

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George
London, United Kingdom
19/10/2007

4/5 Read Review

Strand palace hotel

Hotel was clean, not that noisy, and the staff were friendly.

Sheena
Dundee, United Kingdom
19/10/2007

4/5 Read Review

Good for theatres

Ideal location for west end theatres, covent garden, national gallery,leicester square, picadilly circus, oxford street shops. good bus routes right outside the door.hotel room was newly refurbished, very clean and comfortable. our first night, we were kept awake all night by a swing door slamming noisily. manager readily arranged transfer to another room when told of the problem.

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Julie
Sheffield, United Kingdom
20/10/2007

4/5 Read Review

Feedback on strand palace hotel

Great central location - went with my daughter aged 6 yrs and didn't need to use the underground at all to get to where we needed.

Pauline
Preston, United Kingdom
05/10/2007

4/5 Read Review

Family & friends long weekend

All round value for money - good accommodation in a central location for sight seeing.

Cheryl
Llanelli, United Kingdom
17/10/2007

4/5 Read Review

Short stay in london

Very good location, helpful staff. hotel itself a little dated, the water in the morning could have been hotter but over all for the price an excellent comfortable base for short trips to london

Keith
Hoddesdon, United Kingdom
17/10/2007

5/5 Read Review

Over night stay

This hotel offered all we needed for our stay, it was central and most importantly near the theater we where going to. we had a standard room it was very clean and cosy, would defiantly use it again.

Peter
Christchurch, United Kingdom
13/10/2007

3/5 Read Review

1 night in theatre land but!!

If you want a hotel in a great location for covent garden where you can reach theatres,restaurants and shops then this is fine. but be warned this is a basic hotel especially when you are spending well over £100 per night.however the buffet breakfast is fine if you don`t mind a long queue.if you are staying just 1 night spend the extra and go to the savoy across the road. now that is a hotel you would like.

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Colin
Middlesbrough, United Kingdom
05/10/2007

3/5 Read Review

Strand palace weekend 5-7/10/07

Good location and clean room. service poor-went to reception and asked for more milk to go with coffee in room.didn't have any so promised it would be delivered to room-never arrived. charged £2 per item to leave luggage after checked out-even if only for an hour. breakfast in the converted bar(2nd day) was not up to the standard of breakfast in the restaurant(1st day). others in our group(on 8th floor) complained of noise all through the night,though we were ok(4th floor).

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Marion
Helensburgh, United Kingdom
19/09/2007

3/5 Read Review

Stranded in london

I have stayed at this hotel twice now while on business and the single rooms are fine (i work for a university) although a bit on the small side. the hotel is ok for the price paid and at least breakfast is included. my only real complaint about the hotel is the traffic noise. i neglected to bring ear plugs the first time but didn't the second thankfully as i was on the 7th floor and the noise was far worse than when i had stayed on the 3rd. i would recommend some good double/triple glazing for the rooms at the front of the hotel as the traffic never seems to stop even during the night. if you plan to stay here ask for a room at the back.

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Karen
Nottingham, United Kingdom
05/10/2007

5/5 Read Review

Strand palace - an excellent place to stay

My sister and i stayed at the strand palace for one night on 5.10.07 as we had booked tickets for joseph which is at the adelphi - a couple of minutes walk from the hotel. the location of the hotel is excellent - a short walk to covent garden, leicester square and piccadilly. there are plenty of places to eat and drink nearby as well as the bars and restaurants at the hotel. on arrival i was told we had been upgraded to a recently refurbished club room. the room was lovely - spacious and with new furnishings and linens. the lobby of the hotel is large and bright and the staff were excellent - very friendly and helpful. breakfast was buffet style with hot and cold food and the maitre'd was very efficient in getting people seated quickly. the only downside to the hotel was the traffic noise during the night from the strand. you do get used to it eventually but next time i'll take ear plugs. i would definitely recommend this hotel and i will stay here again with no hesitation.

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Pauline
Lincoln, Lincolnshire, United Kingdom
29/09/2007

5/5 Read Review

What a fantastic hotel!

What a suprise me and my mum had when we arrived at this hotel..... the reviews that we had read online on other sites was giving us the impression this hotel was a bit on the basic side and was only ok to stay at if it was the theatre you were visiting because of the location - well we was visiting the theatre to see joseph and wow what a fantastic room we had for a fantastic price!!!!it was spotless in every way with brand new decor and latest plasma tv etc... thankyou hotelsclick.com

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Derek
Sutton Coldfield, United Kingdom
29/09/2007

4/5 Read Review

One night stand at the strand

My wife and i stayed for one night. i also booked a single room for a colleague

Zoe
Kings Lynn, Norfolk, United Kingdom
26/09/2007

5/5 Read Review

Two nights at the strand palace.

Overall, our stay at the strand palace was very enjoyable. breakfast was lovely, with a huge variety to choose from. the rooms were comfortable and clean. the staff in the hotel were very polite and helpful. we stayed there because we had tickets to see dirty dancing, the hotel was literally just round the corner from the aldwych theatre and lots of others to. it is also surrounded by lots of lovely bars and restaurants. excellent trip to london, shall certainly use the strand palace again if we stay in that area!

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Martin
Pontypridd, United Kingdom
24/09/2007

5/5 Read Review

Excellent short business stay

Had our doubts when we saw the price and where the hotel was situated. however, these were quickly dismissed when we arrived and were allocated our rooms. the rooms were large enough for an overnight stay in fact one of them was almost a double room with a single bed (even the bed was larger than a standard single. the hotel location is supurb for visiting london either on business or on a sight seeing trip (only 20 mins on the tube from paddington with no changes). the rooms were clean and well presented. full english breakfast was excellent with plenty of coffee and the hot food buffet was well run. bascically for £72 in the centre of london i can't fault it.

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Carol
Birmingham, United Kingdom
25/09/2007

5/5 Read Review

First stay in london

first time of staying in london, did not know my way around.this was made easy by staying at strand palace, great location for seeing sights, shopping and especially the theatres. room was spacious,very clean,staff friendly and helpful but not intrusive. only had breakfast, very nice. would return to this hotel and next time book for evening meal.

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Jean
Portsmouth, United Kingdom
03/09/2007

4/5 Read Review

Successful trip

We had a very pleasant stay. the hotel was in the right location at a very good price. could not have wished for better for a business trip.

Lindsay
Midhurst, United Kingdom
07/09/2007

5/5 Read Review

Although there was building/refurb.....

Apart from there was refurb/building going on, and reception was very busy and we had to queue. it was worth it. very good location yet when in the room was quiet. staff were friendly and efficient. breakfast was good, and the hotel was clean and tidy, i would recommend it, and looking to go back again. great weekend, thank you

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Marie
Weston-Super-Mare, United Kingdom
07/09/2007

3/5 Read Review

Location location location

This hotel was very convenient for the west end and covent garden. excellent location. we stayed in a standard room which was a small but adequate for a short stay. you could leave your bag in the luggage room before checking in and after checking out, however although no charge prior to checking in there is a charge after checking out.

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Margaret
Leeds, United Kingdom
06/09/2007

3/5 Read Review

2 day break in london.

Overall appearance was very dull and scruffy,and some staff were not very helpful. on a plus side, the breakfast was excellent,

Chris
Bromley, United Kingdom
08/09/2007

4/5 Read Review

Strand palace

Although i appreciate that there is decorating going on, to have to wait more than 30 minutes to check in is not really acceptable.

Duncan
Todmorden, United Kingdom
04/09/2007

4/5 Read Review

Review of strand palace, london

A great location for this hotel and consistently acceptable quality of stay. walking distance to everything, plenty of rooms, acceptable price.

Peter
Mountain Ash, United Kingdom
23/08/2007

5/5 Read Review

Vergy good central hotel

Very good standard hotel and very reasonable. well situated, very close to covent garden and trafalgar square. excellent value for money.

Michael
Bradford, United Kingdom
24/08/2007

5/5 Read Review

Good hotel

Absolutely no problems with my stay. fast check in and check out, staff very friendly and helpful. room slightly on small side (single room) but very clean and bed very comfy. had to wait about 5 mins on saturday morning for breakfast but hardly a problem bearing in mind the number of guests in the hotel. location was brilliant. will definitely stay again.

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Kathleen
Leigh, United Kingdom
24/08/2007

5/5 Read Review

Lovely weekend

A lovely hotel right in the middle of covent garden

Christopher
Birmingham, United Kingdom
20/08/2007

4/5 Read Review

Strand palace my account

Want a prime location in the centre of london, not to bothered about hotel room size and decor, then this could be the hotel for you. hotel stands perfect for the west end, close to the tube and rail station. the lobby of the hotel is elegant and spacious. breakfast well presented in nice surroundings and plentiful choice. now the down side, the bedroom very small, we had a double and the side of the bed was pushed up against the wall, made life quite interesting in the middle of the night going to the loo. room decor poor, and road noise throught the night and we stayed on the 7th floor. £2 per case in luggage room on check out. so in summary, if the hotel was positioned eleswhere, then i would be most dissatisfied. location, location, location.

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Clare
Walsall, United Kingdom
07/08/2007

4/5 Read Review

Strand palace - best location

Service = excellent, location is fantastic for theatres. this is the best value hotel i have stayed in , in london, in terms of its central location

Sara
Bristol, United Kingdom
17/08/2007

4/5 Read Review

Weekend break

The number one reason to stay in this hotel is it's location. it's perfect for all types of visitors, easy walk to covent garden, leicester square and into soho & china town, no taxis required on an evening, brilliant. all facilities and rooms are clean and nice, everything you would expect from a 3 star. breakfast was very good. all round good value hotel in a fab location.

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Cheryl
Merthyr Tydfil, United Kingdom
10/08/2007

4/5 Read Review

London weekend

Great location - will visit again

Tunney
Colwyn Bay, United Kingdom
02/08/2007

5/5 Read Review

Strand palace

Good value, nice rooms

Karen
St Leonards On Sea, United Kingdom
05/08/2007

5/5 Read Review

Great place to stay

This is my fifth sstay at this hotel and i have never been dissapointed with the service or standard. the staff are always friendly and happy to help and the rooms are always clean and well presented. the location of the hotel is excellent for shows or just getting out and about in central london.

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Stewart
Edinburgh, United Kingdom
03/08/2007

5/5 Read Review

Strand palace

Have stayed there on a number of occasions this year and never once been disappointed with the high standards in all aspects. great central location, very good value for money, friendly, efficient and helpful staff, very high standards of cleanliness. highly recommended. didn't use business services but review won't allow me to skip that category.

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Eileen
Edinburgh, United Kingdom
27/07/2007

5/5 Read Review

Strand palace - highly recommended

Loved this place

Moira
Ashford Kent, United Kingdom
03/08/2007

5/5 Read Review

Strand palace hotel

You won't get more for your money in this location

Louise
South Lanarkshire, United Kingdom
28/07/2007

5/5 Read Review

Great central hotel

I would highly recommend the strand palace hotel to anyone visiting london. it has a great central location lovely clean rooms and pleasant helpful staff. i normally book directly with the hotel and was very impressed with the saving i made booking through hotelsclick.com

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Patrick
Newcastle Upon Tyne, United Kingdom
28/07/2007

5/5 Read Review

Excellent value

At reception welcomed by excellent trainee receptionist.room looked as though it had just been re-furbished and was clean and had all you required. location is excellent as you avoid using the tube because everthing we needed was on our doorstep - theatres,pubs,museums.

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Andy
Manchester, United Kingdom
23/07/2007

3/5 Read Review

A week at the strand

I was given a small single room and i couldnt sleep because of so much noise, from inconsiderate residents late at night, banging doors, staff, and a very nosiy building. i had to pay extra and asked to change room, the next room was even smaller and i refused it. finally i got a decent room but i had to pay extra. the reception was always too busy and understaffed. the staff were under pressure and stressed but gebnerally helpful. it is in an excellent position but i would not use it again. it may be worth paying more for a better class of hotel. this was too busy and too impersonal. they cannot cope with hundreds of guests. if you just need somewhere to sleep and a good location then its good, but not a good place to relax or to do work. far too noisy.

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Sonya
Newtownabbey, United Kingdom
27/07/2007

5/5 Read Review

Strand palace has it all

Stayed at strand palace due to its central location. was a bit worried as other rewiews had said it was dingy but clean. my mum & i travelled andwe both thought the hotel was great. yes the room was small - but wht do u need the room for??? it was adequate for what we needed it for. the room was spotless and we could not fault it, it had been newly painted & decorated with all amenities in the room. the bathroom was superb, again newly done up. the staff in bar and restaurants could not have been nicer. the food was terrific. we will deffo book this hotel again.

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Sarah
Keinton Mandeville Somerton, United Kingdom
26/07/2007

4/5 Read Review

Strand palace

Great location for covent garden and theatres. double room very small with bed against wall. room very hot with portable fan only form of air conditioning. corridor outside room noisy. breakfast ok but had to queue for quite a while to get a table. concierge staff very helpful.

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Donna
Glasgow, United Kingdom
23/07/2007

5/5 Read Review

Great location.

You can't get a better location than this one. to be able to walk to many of the west end theatres, as well as piccadilly, leicester square and covent garden makes this hotel so convenient. while the standard rooms are a bit tired looking now, and some, but not all of the single rooms are on the small side in common with most london hotels, they are clean and have everything you need. you have to bear in mind that because this hotel is situated in the strand, you tell get quite a lot of traffic and other noise, especially with rooms at the front, but that's what you expect in such a central location. breakfast is plentiful, though i would advise getting up early to avoid the rush and enjoy a peaceful and relaxing breakfast, and staff are helpful and always available.

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Krista
Fareham, United Kingdom
24/07/2007

4/5 Read Review

Summer treat

Great central location next to the adelphi theatre, which is really handy when seeing joseph! the rooms are hot though and you need to get a fan from reception to cool you off. the windows scared the life out of me. we were on the 6th floor and the sash windows open fully so anyone could climb out if they wanted to, considering my boisterous boy of 3 i kept the windows shut, which of course increases the temperature in the room. however good value hotel, clean and comfortable

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Teresa
Lancaster, United Kingdom
20/07/2007

4/5 Read Review

Weekend stay

This hotel was adequate for our stay. we hardly spent anytime there a part from sleeping and breakfast. we found it a good base for us.

Cheryl
Reading, United Kingdom
20/07/2007

3/5 Read Review

Could do better

Great location. good amenities. staff generally helpful. however, as a single guest, i was offerred a room the size of a cupboard next to an airshat containing a very noisy air conditioning cooler! the staff were happy to change the room once i had complained. food is o.k for a large hotel but nothing special. conceierge and luggage services are a big plus. bar staff could do with a refresher course on customer service. overall, only just merits three stars.

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Elaine
Lichfield, United Kingdom
20/07/2007

3/5 Read Review

Strand palace hotel

Generally ok for overnight stop in london for theatre/shopping. room perfectly acceptable, but public areas looking shabby. good breakfast included.

Woodvine
Shrewsbury, United Kingdom
14/07/2007

5/5 Read Review

Strand palace hotel review

I chose this hotel specifically for its location. i had booked to the evening performance of the new production of joseph and the amazing technicolor dreamcoat on 14 july 2007. i travelled alone so the hotel location was perfect after the performance had finished as both the theatre and the hotel are located on the strand. the hotel was clean, friendly and the service excellent. my only criticism is that the hotel room could have been decorated and furnished better. however, as this was only a standard class room maybe i’m being picky. i have stayed at this hotel in the past and would return again. hotelsclick.com was excellent and offered the best price i could find and the price included breakfast. i would most definitely use hotelsclick.com again.

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Kirstin
Lowestoft, United Kingdom
16/07/2007

5/5 Read Review

Superb hotel

This is the second time my friend and myself have stayed at the strand palace this year. we would try to get this hotel every time. absolutely no complaints. 10/10.

Rod
Paignton, United Kingdom
16/07/2007

4/5 Read Review

Business/holiday in london

The hotel is undergoing areas of refurbishment and this time the room we stayed in was a lot more modern (good) than rooms in previous visits. all staff were helpful. breakfasts were good. overall the hotel was a very pleasant and centrally located was the icing on the cake.

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Tracy
Finedon, United Kingdom
14/07/2007

4/5 Read Review

Nice hotel.....disappointed with availability of late room!

Have stayed at this hotel on a number of occasions due to the superb location. however on arrival at 12 o'clock we were told to come back after 2p.m. for check-in, which we expected. we came back to the hotel at 6 o'clock to be told that our room was still not ready. we have an evening engagement and were anxious to get into our room to be ready for this. receptionist took her time and eventually found us another room. i would definitely think twice about staying here again. to be told that our room was still not ready at such a late time was disgraceful.

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James
Faversham, United Kingdom
12/07/2007

5/5 Read Review

Mid-week break

This is the second time we have stayed at this hotel and have been very pleased on both occasions. rooms very clean. breakfast excellent. this was a mid-week break to see a london show.

Brian
Elgin, United Kingdom
07/07/2007

4/5 Read Review

Lovely stay at strand palace

We had an excellent stay at the strand palace in july 2007. very nice reception area and exceptionally helpful staff. at peak breakfast time there was a short queue but we didn't have to wait long. staff in restaurant very helpful. bedrooms and all areas were clean although the bedroom had too much furniture for the size of the room. friends who had an upgrade to a club room had a much larger room. overall we had an excellent stay right in the centre of london at reasonable cost. thanks hotel click for providing this excellent hotel at a very good price.

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Michael
Higham, Burnley, United Kingdom
03/07/2007

4/5 Read Review

Good stay at the strand palace

Quick check-in. clean rooms. quiet. excellent english breakfast. excellent location. quick check out.

Essam
Burton On Trent, United Kingdom
05/07/2007

4/5 Read Review

Hotel review

Very good hotel, excellent service, wonderful location

Michael
Aboyne, United Kingdom
27/06/2007

4/5 Read Review

Visit to strand palace hotel 27 to 28 june 2007

I was perfectly pleased with the booking arrangements except for the fact that i was charged £1.98 for "foreign transaction fee". considering the required currency was sterling and my credit card works in sterling i can see no reason why i should have been charged this amount and i would be grateful if you would get in touch with me to explain why. my name is michael p s o'connor and my address is riverdene, aboyne, aberdeenshire ab34 5jd. my email address is mail@riverdene.me.uk i look forward to hearing from yuo at your early convenience.

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Valerie
Penzance, United Kingdom
23/06/2007

5/5 Read Review

Strand palace

Fantastic location. staff very friendly and extremely helpful. room very clean and comfortable. decent breakfast. will definitely be back.

Phil
Stoke On Trent , United Kingdom
25/06/2007

4/5 Read Review

Strand palace

Good quality hotel, clean modern rooms

Paul
Douglas, United Kingdom
22/06/2007

4/5 Read Review

Great weekender

This is a great place to stay for a weekend in london. the location is fantastic for central london. the room was clean and tidy, although compact. price was good especially taking into account the location. check-in was a bit slow.

Ronald
Edinburgh, United Kingdom
23/06/2007

5/5 Read Review

Comfort in central london

Having stayed previously in the strand palace, i found on this visit a delightful atmosphere, excellent service and very comfortable and acceptable accommodation. i am now 82 years of age, and enjoy such comfort

Edith
Glasgow, United Kingdom
17/06/2007

5/5 Read Review

In the middle

I like the strand palace as i travel on my own its so central for all the tourist attractions an dtransport is great too.

Andrew
Ilkley, United Kingdom
15/06/2007

5/5 Read Review

Just the job

Nice hotel in exactly the right place for us all. hotel staff nice and friendly room clean and tidy if a little small. breakfast excellent restaurant sensibly priced. both bars were pleasent again sensibly priced.

Lee
Westbury, United Kingdom
15/06/2007

5/5 Read Review

Stay in london

Lovely hotel, good location, very comfortable bed!!, would highly reccomend

Susan
Dumfries, United Kingdom
11/06/2007

4/5 Read Review

Stand palace hotel review

This hotel is exceptionally good value - right bang in the centre of london, close to the west end, soho and covent garden. we had a glorious easter weekend in the strand palace and would go back again with no question. i have also recommended to two groups of friends who have stayed recently and enjoyed, and i book my boss in there when he is london on business. he too enjoys the central location.

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Margaret
Penrith, United Kingdom
11/06/2007

4/5 Read Review

Strand palace hotel

This was my second stay, the single room i had this time was fine, the previous room was very small. i ate in the restaurant and felt the food was to a high standard. i would plan to use this again.

Anna
Newport, United Kingdom
08/06/2007

4/5 Read Review

Very nice hotel

Brilliant location for a very good price.

Simon
London, United Kingdom
30/05/2007

3/5 Read Review

Large, busy, dated and lacks frills

The room was dated and despite being on the seventh floor there was lots of road noise from outside (but this was central london). biggest gripe was the complete absence of warm or even tepid water in the morning - i guess the hoardes of us teenagers staying there beat me to it. had to boil a kettle to get warm water to shave. breakfast room chaotic, but one restaurant was closed for refurbishment. the only saving graces were the price and location. reception staff seemed busy but lacked warmth. foyer crowded with tour groups.

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Heather
Heswall, United Kingdom
31/05/2007

3/5 Read Review

Eurostar stopover

Chose hotel for location beteen late arrival at waterloo on eurostar & departure next morning from euston. not how i remembered it from an earlier stay about 5 years ago when everyone was extremely helpful, kind and courteous! room was tiny, whilst freshly painted and clean, smell of paint was so unbearable i would have asked to be moved except it was so late and my child was too tired. i ended up with a headache from the paint odour and believe the room should have been aired before they used it for guests. the check-in queue, even at 9.30 pm, was reminiscent of disneyland queues! no record of our booking, some confusion over rooms required the receptionist to "go in the back" and sort it out, so she told us! we had no idea what was going on, but it was most unwelcoming. despite explaining numerous times personally to the hotel that my child was in a wheelchair, the room was so tiny, i had to dismantle the chair, move the hotel chair, and stand my case upright in order to have space to move about. admittedly, i was advised that it wasn't a fully accessible room, but did not mind not having a disabled bathroom due to such a late arrival. however, this room should never have been given to someone in a wheelchair. i had to phone three times before someone helped me with my luggage, despite them knowing i was pushing a wheelchair. my son drinks milk at night, which cost £2.50 for a small glass from the bar, and which i myself carried back to the room!

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Boyd
Ellon, United Kingdom
31/05/2007

4/5 Read Review

Central landmark hotel improvements

The strand palace has improved greatly since i last stayed - some 3 yrs ago. the rooms are now comfortable - if a bit cramped well worth trying to secure an upgrade. staff are very helpful - especially the concierge service + the left luggage is a boon

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Geoffrey
Bournemouth, United Kingdom
30/05/2007

4/5 Read Review

Cold shower!

I stay at this hotel two or three times a year. it is always busy, no doubt due to its excellent location, but the staff are always friendly and helpful. unfortuneately there was a problem with the hot water (there wasn't any!) on this occasion but that will noy put me off continuing to use it.

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Alan
Merseyside, United Kingdom
24/05/2007

5/5 Read Review

Strand palace -well looked after

I was allocated a good size room this stay with a big bathroom. again the location of the hotel is great & itis open 24 hours a day which is important if you like staying out late. the breakfast staff are excellent & very friendly & helpful. % star service even if the foos does not match. stick to the pastries & orange juice. i thought i had left my credit cards in my room & the security staff were very helpful when i rang up.

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Hywel gareth morris
Llanaber Barmouth, United Kingdom
24/05/2007

4/5 Read Review

Overnight at the strand palace

we were only able to stay one night,for a meeting,but all the arrangements were well done. thank you. the hotel was convenient and reasonably priced, we were actually upgraded to a club room at no extra cost. the choice of places to eat was good. we chose the carvery. the full english buffet breakfast was excellent, quick and easy, and all the staff were pleasant and courteous.

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Stewart
Edinburgh, United Kingdom
18/05/2007

5/5 Read Review

Strand palace

My second stay this year. very friendly, efficient staff. high standard of cleanliness and fabric/decoration of hotel and rooms excellent.

Alan
Merseyside, United Kingdom
17/05/2007

3/5 Read Review

Bland 'palace'

This is a good place to stay in terms of location. it is noisy though & the only hotel where i have stayed were they charge you £2 per item for stored baggage. check out is 12 but expect a knock at 11 to say when you are leaving even if you have the do not disturn sign on the door.

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Eleanor
Swansea, United Kingdom
07/05/2007

5/5 Read Review

Strand palace is getting better!

I have been staying at this hotel for many years because of its excellent location. i have been pleasantly surprised recently because it seems to be fresher and cleaner. single rooms are always a little small, but the price offered on this website is so reasonable that it's worth it.

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David
Bridlington, United Kingdom
11/05/2007

5/5 Read Review

Enjoyable stay

I spent 3 nights here in a single room which was stylishy decorated, spotlessly clean and a reasonable size. breakfast in the coffee shop was excellent. this is a large & busy tourist hotel with a great location, close to covent garden. there is no air conditioning and it could be noisy if you have the room window open, but it's excellent value for money.

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Martin
Haverfordwest, United Kingdom
08/05/2007

5/5 Read Review

Work trip

Very pleasant. close to where my hq is based at whitehall, close to major tube station, charing x, and easy walk to heart of city for meals and things to do. could not fault

Valerie
Cheshire, United Kingdom
05/05/2007

5/5 Read Review

The strand - always reliable

Excellent location, concierge always helpful and very knowledgable. enjoyable stay with excellent food and clean rooms

Hilda barbara
Preston, United Kingdom
26/04/2007

4/5 Read Review

London reunion 2007

I stayed at the strand palace many ( 15) years ago and could not believe it was the same place apart from the bedrooms. the whole place and especially the staff had imroved beyond recognision. we chose the hotel as it was near a venue where a reunion was being held and i had reservations but was delighted with my stay and woild not hesitate to stay theer aagain.

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Ronald
Bangor, Co. Down, United Kingdom
30/04/2007

5/5 Read Review

Overnight

Friendly efficient staff. excellent breakfast. clean room. speedy check-in and out.

John
Newtownabbey, United Kingdom
30/04/2007

5/5 Read Review

Benenden

the hotel is very central. the room was available when i arrived. it was clean and tidy. my alarm call was on time in the morning. breakfast was very good with a good selection and choice of everything. check-out couldn't be easier.

Alan
Merseyside, United Kingdom
19/04/2007

4/5 Read Review

Location location location

If you want to be at the centre of things there is nowhere better. the rooms can be a little dowdy but you will not be in them for long. pity too that you have to pay to leave your bags when you check out if you want to have a last look around. this is free in every other hotel i have been in.

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Kaye
Llandrindod Wells, United Kingdom
05/04/2007

4/5 Read Review

Brief stay

Enjoyed the stay. good breakfast. rooms a bit small; disappointing view from the room

Eleanor
Swansea, United Kingdom
11/04/2007

5/5 Read Review

Excellent location

The strand palace hotel is in the heart of london near covent garden and well served by public transport. i had a single room which although quite small was well appointed and clean and fresh. there was no view other than the other rooms, but this meant that it was quiet. breakfast was a very good buffet. this is a good hotel if you can get a discount rate.

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Stewart
Edinburgh, United Kingdom
05/04/2007

5/5 Read Review

Highly recommended

Highly recommended. exceptionally good value for money. attentive, efficient and friendly staff. very fast and responsive check-in and check-out. rooms of a high standard. cleaners never seemed to stop cleaning and polishing ! very good central location.

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Kevin
Middlesbrough, United Kingdom
28/03/2007

5/5 Read Review

Strand palace hotel london

Second stay at this conveniently located hotel. upgraded to a single club room. spot on, a four star room and facilities.

Ian
Great Ayton Middlesbrough, United Kingdom
14/03/2007

4/5 Read Review

Theatre trip from the north

Well located hotel close to theatres and covent garden.small but clean and comfortable room on no smoking 1st floor.full english breakfast included and staff pleasant.good choice for short breaks....we will stay again.

Kristian
Offerton, Stockport, United Kingdom
16/03/2007

4/5 Read Review

Hen weekend

Perfectly placed!

Lindsay
Jarrow, United Kingdom
16/03/2007

2/5 Read Review

Very disorganised!!!!

Put it this way - i felt so strongly about the check-in service and the dire way our booking was handled, i complained. we booked through hotelsclick who were great and dealt promptly with the queries i had before our stay. when we arrived at the hotel, we were allocated 1 twin room and9 singles instead of the pre-booked 5 twins and 1 single. the check-in staff were rude and we had a 2-hour wait until we were finally allocated our single rooms. we were told that these would be put together - a lie - our rooms were split between the eighth floor, fifth floor, fourth floor and second floor. as compensation for the mix-up, we were told we would be upgraded - another lie just to get us to shut up!!! once away from the initial customer entrance, the rooms are very small and very basic.

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Julie
Stoke On Trent, United Kingdom
13/03/2007

3/5 Read Review

Strand palace london

We stayed at the strand palace in march 2007 the room was clean but not of the standard i expected. the windows were of the sash kind and did not shut properly, the heating was not working although we were supplied with an oil filled radiator. breakfast was excellent with lots of choice and all staff members were helpful and pleasant.

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Mervyn
London, United Kingdom
27/02/2007

5/5 Read Review

Top class

Having stayed at the hotel strand palace for 4 days feb thru march 2007 i highly recommend this hotel for pleasure visits or even business , hotel staff very friendly , arrived 2 hours early and was able to book in which was great , rooms very clean food excellent and very close to theatres . i recomend booking thru hotelsclick.com to book your stay . sorry have no photos

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Mike
Derbyshire, United Kingdom
20/02/2007

5/5 Read Review

Theatre break

Initial impressions were good. hotel was clean and bright and reception staff were efficient, and we were soon booked in. the room was clean and comfortable, although the mattress was a bit 'tired' and sloped to the middle just a little, having said that, i slept 'like a log'. although i forgot to ask for a quiet room, we were given a room at the back of the hotel, and we could not hear any of the 24x7 traffic noise that you often get in london. we went down for breakfast at 9:00 and there was a queue for admission to the dining room, however we only waited a couple of minutes and were quickly seated, as the staff did appear to appreciate that a queue was building and dealt with this quickly. although our hotel voucher said 'continetal breakfast included", there was no differene in the breakfast arrangements at the hotel and we could have had a 'full english breakfast" if we had wanted to. the concierge service was excellent, friendly, helpful and efficient, and we we even able to buy out daily travel pass for the tube. you can also get theatre tickets, tickets for the london eye etc. this hotel is idealy situated for the theatres many of which are in walking distance. as we were also doing a little site seeing the next day, we arranged to leave our luggage, for which there is a charge of £2 per item. this hotel was recommended to me by a friend, and i would happily stay there again.

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Gary
London, United Kingdom
19/02/2007

4/5 Read Review

Short break

Stayed at strand palace while visiting royal opera house and found it more than adequate for our needs

William
Plymouth, United Kingdom
12/02/2007

4/5 Read Review

Strand palace hotel 14/02/2007

This hotel is well located within easy reach of covent garden, trafalgar sqare, piccadilly circus and the west end. we enjoyed being so close to all the main west end theatres and took in a show. we had a problem with our room as it was a bit noisy and during our stay the hot water failed. to his credit, the hotel manager, david macrae has gone out of his way to resolve our problems to the point where we are going to use the hotel again later in the year. he is an example of "going the extra mile" and deserves full praise! i hope his boss reads this review!

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Paul
Lisburn, United Kingdom
18/02/2007

4/5 Read Review

Good value

A great hotel for the location. room served the purpose and was clean. staff were helpful in their usual london way i.e. efficient. would definetly book here again. would say that when you book ask specifically for one of the refurbished rooms as they are alot better than the usual ones.

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Derek
Barnsley, United Kingdom
16/02/2007

4/5 Read Review

Comments on our 2 night stay in february

Our room was fine on floor 3 but that of our friends on floor 5 had no heating one day and so was extremely cold. they were also disturbed on the saturday night with teenagers in the street all night!

Pamela
Worthing, United Kingdom
15/02/2007

5/5 Read Review

Great price hotel

Excellent central location, friendly staff.

Ken
Sutton Coldfield, United Kingdom
13/02/2007

3/5 Read Review

Lacklustre

This hotel does not have enough restaurant space to serve the hotel at breakfast which means that, if you want the breakfast which is included in your room rate, you have to be prepared to queue in reception for up to half an hour. we checked in at 1pm and, having waited 20 minutes, were told that, because our room wasn't ready, we'd have to come back and wait again. why they couldn't simply check us in and hold our luggage i have no idea. i wouldn't reccommend this hotel to my worst enemy.

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Paul
Ash, United Kingdom
15/02/2007

3/5 Read Review

More 2 star than 3

A very convenient location but very poor quality hotel. i would have been extremely upset to have paid the full price of £125.00. the room was small and the window in the bathroom was revolting - sirty and mouldy. the breakfast was barely edible. signs in hotel to direct you to your room are confusing.

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Eddie
Leicester, United Kingdom
14/02/2007

5/5 Read Review

Friendly, relaxed and clean hotel with plenty of hot water.

The rooms are basic which was why i stayed there - i only wanted somewhere safe, clean and warm to sleep, after all with your eyes closed who cares about the decoration? compared to other hotels i have stayed in the area this one wins hands down on price and service and if you are going to see a show in london you couldn’t be better placed. the best direction is it is directly opposite the savoy on the stand.

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Jonathan
Newtown, United Kingdom
05/02/2007

5/5 Read Review

Excellent base for a week of tourism in london

I have given this hotel a four-star rating for practically all categories. it wouldn't be classed as a four star quite but i'd say definitely a high end 3-star. reception, and indeed all the staff i came into contact with were friendly and professional and couldn't be faulted. my single room was smallish but totally adequate for my needs - i was here as a tourist for 7 nights - had plenty of drawer space and a decent built-in wardrobe, a desk and chair, cimfortable bed with nice pillows, was clean and nicely decorated with superior door handles, lamps etc. the en-suite bathroom was very nicely laid out and though not big in dimensions seemed quite spacious and had a very nice suite. i tend to shower at night rather than the morning and there was always very hot water available with shower gel and facewash cream provided. towels were nice and fresh and the room was cleaned well every day. there were also tea and coffee making facilities in the room. there was a decent self-service breakfast in the morning with plenty of hot coffee and at night a couple of decent restaurants to opt for if not going out. centrally located along the strand close to charing cross station, i was extremely satisfied with the hotel and will definitely stay there again.

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William
Bradford, United Kingdom
06/02/2007

4/5 Read Review

Londonfeb6th

Good stay. no problems apart from slight confusion over payment. reception was slow. room service good, and pizza excellent.

Leah
Isle Of Wight, United Kingdom
31/01/2007

5/5 Read Review

Theatre break

Excellent hotel - marvellous location, staff really helpful, will definitely stay here again

Gerald
Southampton, United Kingdom
27/01/2007

5/5 Read Review

Trip to the theatre

We chose this hotel because of its proximity to theatreland and were not disappointed. it is very well placed for all venues and also close to covent garden and china town, in fact everything is close to hand and easy to find. hotel very clean and comfortable and there is a good variety of food and drink available

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Gayle
Donaghadee, Co Down, United Kingdom
26/01/2007

4/5 Read Review

Strand palace hotel - london

Hotel very well located for amenities. good transport links. well decorated. staff friendly and courteous. good facilities.

Lesley
Bristol, United Kingdom
27/01/2007

3/5 Read Review

Good price - poky room

I have stayed at this hotel 4 times because it is a good value hotel in an excellent location. this stay through hotelsclick was the best price of all. however i realise that you probably get what you pay for. this was the smallest double room we have had and the decor and bathroom coild have done with a makeover. i would retrun to this hotel because overall it represents really good value in a great location. continental breakfast which is included is very good - and the service at breakfast was the best of all 4 stays.

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Humie
Cardiff, United Kingdom
24/01/2007

4/5 Read Review

Business trip to london

Excellent 2 day stay at a central location convenient for amenities and tube connections for business meetings

Andrew
Glenrothes, United Kingdom
24/01/2007

5/5 Read Review

London strand palace hotel

A pleaseant and friendly enviroment. a very business like atmosphere, you felt like you were on a business trip with all the business people around, but thats ok. the room was great a nice view from the building corner looking up to fleet street. a great central location for sight seeing, 15mins walk from buckingham palace, westminster, the london eye.

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Charles
Colwyn Bay, United Kingdom
19/01/2007

4/5 Read Review

Ideal hotel for theatres and galleries

The location of the hotel is ideal for theatres and galleries. the hotel provides a good breakfast and service is generally good particularly when you consider it is very large. rooms were quiet and without traffic noise room and bathrooon was satisfactory clean, tidy comfortable. rooms were not particularly modern, but hotel is continuing to improve rooms... without creating noise and dust that so many do. we will continue to choose this hotel for its central location, easy access to theatres and galleries. now that london has the most expensive tube / metro system in the world , you really dont want to be miles away from the centre.

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Rebecca
Blandford, United Kingdom
18/01/2007

5/5 Read Review

Highly recommended

A great hotel, although nothing "special" everything was as it should be and can not think of anything to say negative.