Location The hotel is situated in the centre of Palm Boulevard directly opposite the Gateway Theatre of Shopping on Umhlanga Ridge, which is the largest shopping complex in the southern hemisphere with upmarket retail outlets including banks, shops, entertainment, cinemas, and a hotel and conference centre. The development is close to the Umhlanga Hospital and La Lucia Office Estate. Umhlanga New Town Centre will be a mixed-use hub to be developed around a series of squares, parks and boulevard Facilities This complex was built in 2007. The accommodation offers travellers a total of 94 rooms. At the complex, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the hotel can be accessed by lift. Amenities include a cloakroom and a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the complex are a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are also available. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Additional services include a 24-hour security service, a babysitting service, a childcare service, room service and a laundry service. Rooms The complex features rooms with air conditioning, central heating, a living room and a bathroom. The standard features of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. Separate bedrooms are also available. A safe and a minibar are also available. The kitchenette is equipped with a mini fridge, a microwave and a tea/coffee station. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. Sports/Entertainment The hotel offers various options for cooling off on hot days, including a pool and an outdoor pool. Parasols are available to guests. A range of options are available, including golf, a gym, a spa and massage treatments. Fun and entertainment are offered by a nightclub. Meals Breakfast can be booked. Payment The following credit cards are accepted at the complex: American Express, VISA, Diners Club and MasterCard.