Property Location Located in Gisenyi, Lake Kivu Serena Hotel is minutes from Gisenyi Beach and close to Rwanda Tourism University College. This 4-star hotel is convenient to Kigali Independent University.Rooms Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones and safes, and you can also request cribs/infant beds (complimentary).Rec, Spa, Premium Amenities Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.Business, Other Amenities Featured amenities include express check-out and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.