HotelsClick.com

Reviews Hotel Relais Dell'orologio

5 Stars

  Via della Faggiola, 12/14, 50126, Pisa

Hotel RELAIS DELL'OROLOGIO Under the attentive supervision of the Office of Monuments and Fine Arts, a team of architects has performed a painstaking and admirable restoration of the original fourteenth-century fortified tower house structure. Now the prestigious and warm residence with twenty-one comfortable bedrooms, two... More Details Hotel Relais Dell'orologio

Book

  • Vote 3.1/5 3.1/5
  • Stay 2.8/5 2.8/5
  • Price 3.2/5 3.2/5
  • Rooms 2.5/5 2.5/5
  • Location 3.7/5 3.7/5
  • Cleanliness 3.3/5 3.3/5
  • Reception 3.3/5 3.3/5
  • Services 2.8/5 2.8/5
  • Business Services 1.2/5 1.2/5
View only reviews from

 Guests' Reviews

Sabiya
Dewsbury, United Kingdom
10/09/2014

1/5 Read Review

Avoid hotesclick!

I originally booked this hotel but received an email from hotelsclick the day before my stay saying 'i regret to inform you that due to unforseen circunstances the hotel will not be able to honour this booking therefore we have found alternative accommodation for you at the following hotel' even though the site states instant confirmation. i was left in a really difficult situation and not to mention it ruining my holiday. there was only one alternative hotel available which was 200 metres away from the original hotel and i had no choice but to book it. there was no clear explanation or apology given, i was told it was a double booking yet the hotel was still available to book on the website. i was given a 50% reduction for rebooking with another hotel but this still doesn’t compensate for the experience i had. appalling service, avoid!!

Close

more

Ceri
Reading, United Kingdom
14/05/2011

4/5 Read Review

Good hotel

Lovely hotel with great helpful staff. room nice but very small; beautiful bathroom but no tea / coffee facilities in the room. turn down service in the evening, great quality bedding.

Ruth
Belfast, United Kingdom
26/04/2011

3/5 Read Review

Overnight stop in pisa

We stayed for just one night in pisa as we arrived late and wanted to see the tower before leaving the next day. the location of the hotel is fantastic and the reception staff were very friendly. however the room was so small and it seemed to be impossible to switch off the airconditioning, which resulted in a disturbed night's sleep.

Close

more