The property has large motel units ranging from studios to two- bedroom units sleeping 1 to 7 people. All rooms are self-contained with kitchen facilities, 13 TV channels, Dunedin information channel and five SKY TV channels. There is a private spa pool and guest laundry. Business facilities include wireless Internet access, fax, copy and printing machines. Phone charge: 0.10 NZD per minute. Front Desk hours are 7:00am to 9:30pm. If arriving outside of these hours, please contact the hotel prior to arrival.
The Comfort Inn Alcala is located close to, and within easy walking distance, of the University of Otago, CBD, a convenience store, restaurants, cafes, bars and some of Dunedin's heritage buildings.