The grand krasnapolsky hotel, amsterdam
I defy anyone to find one negative aspect of this lovely hotel. we were early for check-in, and tired after a terrible journey from copenhagen, so were very pleased to be upgraded to a superior room. at all times the front office staff were friendly, professional, efficient, helpful and courteous under pressure, and i emphatically include the concierge in that category; he had a delightful sense of humour.
the location could not be bettered; all major attractions were within walking distance, and if one lost one's bearings, virtually every tourist signpost pointed the way to dam square. also, there was an abundance of eating places in the immediate vicinity.
i had a small problem with the business services, which is why i was unable to rate it as highly as it probably deserves. i had been issued a 5 euro voucher, which barely got me connected (time-wise) and then my documents did not print. however, the reception staff were extremely helpful and did my printing for me. potentially, the business services are first-class, and it is obvious that great care has been taken to provide access to the latest technology. the wifi in my room worked perfectly.
the winter garden, where we had breakfast, was a joy; beautiful decor, modelled on the gracious palm court days of yesteryear. breakfast was plentiful and catered for every imaginable taste and culture, it was also very fresh. one observation here: the freshly-fried eggs are cooked on the opposite side of the buffet from where the other hot foods are located, so the bacon was always cold by the time i sat down to eat.