In Tulum (Zama). Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Maximum number of pets per room 2. Pet max weight (per pet) in lb is 22. Pet max weight (per pet) in kg is 10. Service animals are allowed. Pets cannot be left unattended. Service animals are exempt from fees/restrictions. Only dogs are allowed. Pets allowed. Professional property host/manager. Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton). LGBTQIA+ friendly. No rollaway/extra beds available. Beach nearby. Cashless transactions are available. Essential workers only - NO.