Hotel Hyatt Ziva Cancun

5 Stars

  Blvd. Kukulcan, Manzana 51, Lote. 7 - 77500 - Cancun, Mexico View Map
Area: Marlin Beach

5 star accommodations, beachfront accommodations, close proximity to major attractions, deluxe accommodations, honeymoon getaway. Local Attractions: Cancun Convention Center - 400 meters, Isla Mujeres Ferry - 500 meters, AquaWorld - 6.5 kilometers. Recreation: organized children's activities, water sport activities, relaxing spa/hot tub, relaxing full service spa, outdoor swimming pool, outdoor activities, live music entertainment. Services: 24 hour room service, 24 hr front desk service, car rental services available , concierge services, elevators, full service salon/spa, public transportation available from property.
Located in suburban Cancun, located in surrounding eastern tip of mexico, located on private beach.

Hotel Details


376 guestrooms, deluxe accommodations, resort accommodations.


Fine dining restaurant, casual restaurant, poolside full service bar available , full service bar/lounge.

Hotel facilities

  •  Car Parking
  •  Non smoking rooms
  •  Bar
  •  Conference rooms 100
  •  Disabled Facilities
  •  Tennis Court
  •  Check-in at From 12:00

The Hotel Hyatt Ziva Cancun is perfect for who wants to travel by car. The hotel offers a bar to enjoy a drink and relax. The property is fully equipped with a conference room. The Hotel Hyatt Ziva Cancun offers disabled facilities. The hotel is great for those who enjoy playing tennis.

The hotel provides either its own car park or a nearby one with a special agreement; being not included in the room price, for a paid parking the payment have to be carried out directly on the spot.

Rooms facilities

  •  Television
  •  Mini Bar
  •  Safe Box
  •  Movies

The Hotel Hyatt Ziva Cancun offers the use of a TV in the rooms. The Hotel Hyatt Ziva Cancun offers a minibar service. Accommodation has a safe in all the rooms. The Hotel Hyatt Ziva Cancun offers a movie service.

 Guests' Reviews

Houston, United States

Very Good: 3.6/5 More Details

Recent stay at hyatt ziva cancun

Since we booked (and paid) in advance, close to our planned departure date we became aware that the weather for the week was going to be dismal. we attempted to reschedule our visit, but were denied the opportunity to do so. we had to travel then or forfeit $3,000+. we were upgraded to the turquoise tower on our arrival. the room was spacious and had a jacuzzi tub on the balcony of our corner room. the room had a wonderful view. unfortunately, the weather was chilly and rainy with extremely windy conditions. as a result, we spent the majority of our stay in our room and on our balcony. all those we observed braving the conditions at the pools and/or beach areas were wrapped up in the resort’s beach towels! for the most part, the food was mediocre to bad (the bad was the inroom dining). we had a decidedly unacceptable experience at the french restaurant which was acknowledged by the restaurant manager who invited us to return another evening. he set up a wonderful “special menu” meal which was truly wonderful and we really appreciated his efforts. since we had to spend so much time in our room, we used room service frequently. it was pretty frustrating. for instance, when we ordered tea service, we received a pot of hot water but no tea bags nor cups. another time, we did not receive the requested cream nor milk. all the food was delivered lukewarm or cold. a bowl of soup was lukewarm tasteless chicken broth with a handful of raw cauliflower/carrots. both our butlers (day/evening) were pleasant to deal with, but were hampered by the lack of execution by the support staff. we put in a standing order for coffee service at 8:30 each morning and it was only delivered one morning before being dropped. we had to complain again! i did have a wonderful hot stone massage at the hotel spa, but we were both disappointed in the water area of the spa. the facilities were very substandard when compared to those at the next door resort (fiesta americana grand coral) where we have stayed a number of times. in the past 15 years, we have enjoyed 7+ trips to the cancun/riviera maya area at all times of the year. this was a very unpleasant and disappointing experience.



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