The lobby is large, open plan with large seating area. Dark hardwood is used for the ceiling beams and the roofing is constructed like a peak that gives a local 'longhouse' feel to the premises. The marble floors lead from the entrance to the pool area with comfortable seatings alongside.
A luxury resort complex, it's design incorporate traditional Borneo architectural and cultural styles.
Room are spacious - 45 sqm with contemporary with traditional Sabah-inspired touches reflected in the rich woods, colourful fabrics and indulget furnishings. Rooms are bright with full length window. The room features view of Mount Kinabalu, southeast Asia's highest pek. Bathroom feature exclusive Shangri-La toiletries and a shower cubice separate from the soaking bath tub. Guest enjoy exclusive Kinabalu Club Privileges, including access to the Club Lounge serving complimentary beverages during the day and a personal concierge service. Complimentary internet access in the room.
Cafe Tatu featuring a varied breakfast and dinner in an open kitchen design, offering Mongolian, Tandoori, Asian noodles, dim sum, pasta, salad and desserts. Coco-Joe's Bar & Grill - contemporary beach barbecue restaurant and br serves refreshing cocktails, fresh seafood and an a la carte menu. Peppino - one of the best restaurants in Malaysia, has contemporary and chic Italian ambience. Shang Palace - ancient tradition of Chinese cuisine. The Borneo Lounge & Bar in the lobby is an all-day spot to meet and relax.