In Almaty (Medeu District). Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. Maximum number of pets per room 1. Only dogs and cats are allowed. Service animals are allowed. Service animals are exempt from fees/restrictions. Pets allowed. Professional property host/manager. Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels). Contactless check-out is available. Green Key (Foundation for Environmental Education). Contactless check-in is available. Essential workers only - NO.