This establishment offers guests an excellent atmosphere in which to relax, on holiday, with the family. It is surrounded by lush vegetation bursting with palm trees and coconut trees. The exotic area is rich in sea and land life. The hotel comprises a total of 150 rooms, of which 148 are mini suites and 2 are disability-friendly rooms. Amongst the hotel's facilities count a foyer with a 24-hour reception desk, a currency exchange facility and a safe. Furthermore, this beach hotel features a bar and a restaurant. A washing facility is also on offer. Younger guests may participate in the kids' club activities as well as let off steam in the children's playground.
Club Amigo Caracol is located in Santa Lucía's beach, which is nearly 110 km kilometers to the northeast of the Camagüey city, being one of the largest Cuban beaches with 20 km of length. These sandy beaches of perfectly transparent, warm waters, which are protected by the coralline barrier of the Atlantic, which is the second greatest one of the world, only surpassed by the one of Australia.