In Medellín (Laureles). Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Service animals not allowed. Pets not allowed. Professional property host/manager. Onsite COVID-19 testing (PCR) is available. No rollaway/extra beds available. Onsite COVID-19 testing (Antigen) is available. Essential workers only - NO. Guest will receive an email before arrival 72 hours. Guests will receive an email with special check-in instructions.