That sinking feeling
This is our 3rd time @ this hotel. it may just have been bad luck because our previous stays have been acceptable to excellent. reception was unfriendly, pedantic , downright unhelpful when it came to parking our car. the room (103) was very small (not a problem as we only slept there), dark due to weather/season narrow 'shaft' outlook and grey (possibly age/dirt) curtains. made it a very 'grey' experience. the bath had a sharp rust hole by the overflow (serious health hazzard), tiles had brown mold and the floor was sticky on arrival. after contacting reception, housekeeping was quick to appear but just dismissed it as no problem (the mold), it's the cleaning liquid we use (the sticky floor) and the hole in the bath was explained as 'the recession'. no 'do not disturb' hangers for the doors which means the the maids start knocking on the door from 07:30 onwards. an issue also on previous stays, highlighted to housekeeping every time. considering the price preformance it is still good value apart from the 'bathroom experience'.