A less than perfect experience
We chose holiday inn regents park because of its location. here we were not disappointed, but in almost all other respects we were. on arrival there was no porter on duty to help with our bags. one of three elevators was out of action. the corridors were cluttered with breakfast trays (in the afternoon) and cleaning trolleys. the no-smoking room stank of smoke and was generally dirty. the towels and bedlinen were old and tired. on the plus side: the reception staff were friendly and efficient. the breakfast buffet was good.
Cerrar