No sheets
My room had not sheets on the pull out bed, which is common i was told. my biggest complaint was that when i called to get my sheets i got hung up on the first time. they said they would be up in 10 minutes, i called 15 minutes later and they said he would be there in 2 minutes. 15 minutes later i called and they said he was on his way up? this went on and finally an hour and ten minutes after my fist call the front desk asked that i come get my own sheets? i was upset by this point and i didn't want to pack a 2 year old and a 4 year old down to get sheets so i told them to bring them up. i got my sheets and went to bed. thirty minutes later someone is pounding on the door, i go open the door and there are more sheets?? i tell the guy that i don't need the sheets and he shakes his head and walks away. i called down the next day to talk to the manager and they said he would call when he arrived. the next day i called again to talk to the manager and the same guy answered when i asked him why the manager didn't call me back he responded that i was my problem and he figured that i would call back to get the manager. very disappointing. i have the names of the employee's if anyone cares. i love it up at the canyons area but the staff at the sun dial was horrible.
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