Oslo stay
Our stay in this hotel will be our last. some hotel staff uncaring and not helpful. the 10 minute walk to the hotel from the metro station was 20minutes uphill carrying luggage. on arrival told there were no double beds available as hotel was full. i had booked 1 double and 1 twin rooms for our family. the lift was out of order so had to carry our luggage to the 4th floor. no assistance from the hotel staff. discovered the lifts had been out of order for most of the time for the previous 6 days power cuts swimming pool closed no buffet meal on 2 of the 3 days stay. hotel staff informed us this was only provided if bus parties were using the hotel so had to have a la carte in restruant, or head into city to eat lifts out of order on departure so had to carry all the luggage once more to the ground floor so overall a terrible stay for our city break.having said that the hotel itself is quite nice but it appears this hotel is geared up for winter holidays and during the summer caters for bus parties and conference centre use.
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