401 Seventh Avenue (at 33rd St.), 10001, New York (ny)
The hotel, open since 1919, offers services like majestic lobby, restaurants, fitness center, club lounge, newsstand, lap pool, 16 meeting rooms. The hotel will charge a fee for services, to be paid on the spot (the price of the tax is subject to change). More Details Hotel Pennsylvania
Great location, could be so much better, why let us down?? mould on ceilings. beds burnt with cigarette ash. bathroom was from the 1900s with sink not even attached to the wall and very dated fictures. entrance lobby is nice, staff were helpful and efficient. just let down by the room, how they can charge 399 a night i dont know. they were full and couldnt swap us to another room.shame.
Having stayed at this hotel on a previous occasion, i have nothing but praise for this hotel. yeah sure, the wait to check in can be long, but its no big deal, as we were checked it with no problems at all. our room was absolutely massive for the two of us staying and we got clean towels delivered everyday. its in a prime location, opposite madison square garden and a 5min walk to times square! it cant be that bad as ice cube was staying there last time i visited. highly recommended.
Pennsylvania is most excellently located in manhatten with shopping and broadway within easy access. right outside the door is a subway and madison square gardens/penn station immediately across the road, macy's a few yards to walk. nearby dining options would satisfy the broadest of tastes and purses. this is an old hotel, reflected in the slightly shabby rooms though the houskeeping staff do a superb job keeping the place neat. check-in absolutely dreadful, with only 3 of the 5 stations occupied even during the rushest of hours. making this worse is the shrieking lobby trash sprawled all over the floor and seats, blocking access and walkways with their cheap tourist luggage. concierge service is highly recommended with enthusiastic and capable staff able to get tickets for shows at short notice and expert at transportation options. i'd probably stay again...unless i get rich. good value for money.
The hotel has definately lost it's sparkle and is quite shabby but that was reflected in the price and the rooms were always clean. location was excellent but the staff were a little abrupt and not very helpful.
My daughter and i had booked a standard twin room. after a long flight from scotland, and standing in a line at reception for almost an hour, they offered a double room. we didn't want that so they gave us a twin but when we arrived at the allocated room it was occupied by two people who said they were leaving - they didn't like the room. we didn't like the look of it either and were disgusted to find the beds had been used! phoned reception and after a lengthy wait and a demand to speak to the manager they gave us a room on the corporate floor which fortunately turned out to be large and extremely well appointed as we were almost at the point of looking for another hotel but it was late evening by this time. definitely wouldn't go for a standard room here. reception needs to be manned by more people - always queues.