Disappointing
Very small room and very noisy (both from the street and from the rooms next to/above ours - walls must be very thin!) just a few coat hangers - no wardrobe to hang clothes in. the shower was fine the night we stayed but the following morning, there was no hot water and we had to have cold showers - not a good start to the day! the response was for the two small bottles of mineral water we took from the mini bar to be taken off the bill - hardly sufficient recompense.
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It is one of the most innovative hotels in London offering high levels of service value and ensures customer satisfaction. Guests can either use the wellness center, equipped with the latest equipment and personal trainers, both Jinja, the structure of treatments of well-being owned by the hotel,...