Reviews Hotel Nh Capri La Habana

4 Stars

  Calle 21 entre calle N y O , L'Havana, Havana

Hotel NH CAPRI LA HABANA The NH Capri La Habana disposes of 220 rooms and suites. All rooms are comfortable, elegant and decorated in a modern way with inspiration from the décor of the 50’s. The rooms are equipped with air conditioning, satellite TV, Internet Wi-Fi, radio, soundproof system, hairdryer, iron and ironing... More Details Hotel Nh Capri La Habana


  • Vote 3.9/5 3.9/5
  • Stay 4.1/5 4.1/5
  • Price 3.2/5 3.2/5
  • Rooms 4/5 4/5
  • Location 4.1/5 4.1/5
  • Cleanliness 4.3/5 4.3/5
  • Reception 3.9/5 3.9/5
  • Services 3.9/5 3.9/5
  • Business Services 0.8/5 0.8/5

 Guests' Reviews

Sae jung
Gyunggi-Do, South Korea

5/5 Read Review

Carabean sea view room!

Very calm, and nice, clean room! if i visit cuba again, i will stay capri! buffet is also good! thank you!

Shreveport, United States

5/5 Read Review


United States

4/5 Read Review

Great location

Great location and service

Santiago, Chile

5/5 Read Review

Muy buen hotel

Como nuevo, bien atendido, bar del lobby con música en vivo, bar de la piscina también con música en vivo, tragos y comida ok.

Monte San Pietro, Italy

4/5 Read Review

Soggiorno all'hotel 1 di havana

Una bella struttura con personale molto cordiale e disponibile.

United States

4/5 Read Review

Bigger sheets please!

Although the experience was mostly very positive, one of the most basic things was quite deficient - the sheets and blankets furnished for the king-sized bed must have come from a single order for double beds, as there was no way they covered the whole bed. and the lack of contour sheets added to the misery of trying to sleep all night. i would suggest reviewing your procurement of sheets and blankets, so that one size fits all could be modified to the criterion that these should fit the size of the bed. the second major shortcoming, which is not uncommon in havana since coming there several times, is the state of the internet. it didn't help that the attitude of those at the lobby desk (not the reception desk) was rather rude - perhaps it was the lack of english that made them so. now for the positive items: the cleaning crew, the restaurant staff, and the reception desk staff were all quite well-trained and very pleasant and knowledgeable. also, the room was quite clean and the food for breakfast very bountiful. the food at the restaurant on the top floor was also very good and the waitstaff quite pleasant. i realize the capri has just re-opened after ten years of shuttering, but the management has quickly taken charge and made for a most pleasant stay - except for the sheets and blankets. thank you.



Maria luisa
N.A., United States

2/5 Read Review

Demasiado caro

Creo que no es de recibo encontrarse cucarachas en la habitación de un hotel tan caro.

Needham, United States

3/5 Read Review

Four star hotel rating at five star prices

Very friendly staff. facility probably 3 stars. very limited food options. but that was true of most places in havana. mostly italian food.

United States

4/5 Read Review

Comfortable hotel

Hotels in cuba must still be graded on a curve. the rooms were clean with a mini fridge and air conditioning was superb. staff was generally top notch. although recently restored, the hotel is already showing relatively minor signs of neglected upkeep, with worn carpets in the halls, tile floors with dents and wear, shower mechanics with minor problems, lack of drain plugs and other minor issues. the linens were clean and the beds were comfortable but the pillows were horrible- hard as rocks. i missed having ability to make coffee in the room and although the free breakfast was generally pretty good, the coffee was awful, except for the espresso and cappuccino made behind the bar.



Juan pablo
Guaj, Mexico

4/5 Read Review

De lo mejor

Buen servicio , buenas instalaciones.

United States

3/5 Read Review

Very adequate

Dated furnishing but well maintained. great breakfast buffet. friendly staff, good location.


4/5 Read Review

Nice hotel

We stayed here one night each before and after a cruise. it is a little far from the pier but the room was clean and everything worked great.


2/5 Read Review

Immeuble stalinien, service minimum

l'accueil est très lent et l'on s'aperçoit que les employés sont des fonctionnaires non motivés !pour avoir un surclassement nous avons donné 50 cucs en cash ; évidemment l'imprimante ne fonctionnait pas donc pas de facture .. etions au 16 éme étage avec une vue moche sur des immeubles délabrés et des piscines vides , seul avantage vu notre surclassement le petit déjeuner pouvait être pris sur le toit plutôt que dans la cave ..



Silvia patricia

4/5 Read Review


Muy buenas habitaciones, excelente desayuno, pero personal de recepción muy poco preparado para ayudarte u orientarte. el personal de seguridad de la puerta muy atentos y son lo que nos orientaron y ayudaron.

Floridablanca, Colombia

4/5 Read Review


Buen hotel

Trinidad And Tobago

4/5 Read Review


Pleasant stay. reception needs to improve but the staff was generally pleasant and helpful. easy connection to old havana and downtown.