Lobby
A light filled medium sized lobby, busy with guests, and day visitors. With a small shop for souvenirs and more basic conveniences
Exterior
A ten storey building made up of various wings, some are newer than others. Glass and steel building.
Rooms
There are various wings in the hotel with most of the rooms facing Mount Cook. The rooms are of high standard following refurbishment, the top three floors of the Aoraki wing being the most dramatic and the highest demand. All rooms have the usual amenities such as mini-bar, tv, hairdryer etc.
Restaurant
There is a buffet restaurant, the Alpine, a silver service restaurant, the Panorama and a coffee shop. there is also a very cosy bar with large open fire.