Room was cleaned very well all 11 days i was there. unfortunately, when i left i forgot a poster i had bought at the basilica. we called later that day and was told that there was no poster in the room. it was left on the desk and the room had to be cleaned before the next tenant. it seemed crazy that they would take the poster i obviously forgot, and then lie about it, with the obvious knowledge of the management. it ruined an, otherwise, great stay. i would not recommend anyone stay there. why stay where you know they steal and lie about it?