Atlantic tower review
I was appalled to find that this hotel had no twin rooms available upon my arrival at approximately 15:00. my booking through hotelsclick.com specifically stated that i had a twin room and, furthermore, i had already telephoned the hotel to make sure that i would have such a room. our friends were booked into the holiday inn but, since they had no twin rooms left, we booked into the atlantic tower. what made it more annoying is that they just expected us to put up with the situation. they thought they could palm us off with a couple of drinks. i demanded that they sort the problem and, to be absolutely fair, they did. they booked us into the radisson - a better hotel not far away - at their expense. although we scored quite well, i was still annoyed at the thought of the many others (and there were a few in this situation) who just accepted such deliberate overbooking. i do not blame hotelsclick.com in any way. it was definitely the atlantic tower's fault. shame really, it looked a nice hotel and the room which they sent us to was nice and clean.
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