Oversold, therefore no guarantee
Arrived at hotel after 7hr flight go be told it was oversold and we were to be put up in courtyard by marriott 1.5 miles away. totally unacceptable and after 15mins explaining to front desk manager it was about standard of hotel he eventually got us a place at the hyatt downtown, despite telling is it was full. fortunately we didn't have an early check in the following day as this hotel was 20mins from airport. pretty poor service from harborside
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