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Reviews Hotel Hilton London On Park Lane

5 Stars

  22 Park Lane, W1K 1BE , London

Hotel HILTON LONDON ON PARK LANE Work out on the cardiovascular equipment and weights in Hilton Fitness by Precor, then relax in the sauna and steam room. Treat yourself to a massage or facial in Purity Mind & Body or why not try a new hairstyle in SenS Spa. The London Hilton on Park Lane hotel is a full-service hotel. Our... More Details Hotel Hilton London On Park Lane

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  • Vote 4/5 4/5
  • Stay 4/5 4/5
  • Price 3.5/5 3.5/5
  • Rooms 3.6/5 3.6/5
  • Location 4.4/5 4.4/5
  • Cleanliness 4.1/5 4.1/5
  • Reception 4.5/5 4.5/5
  • Services 3.8/5 3.8/5
  • Business Services 2.3/5 2.3/5
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 Guests' Reviews

Helen
Tottington Bury, United Kingdom
09/03/2011

3/5 Read Review

One night at the hilton

Stayed at the hotel as attending an event there bathroom a little small had to manoeuvre around the door to get to the toilet. no free wi-fi which i think should have been available to residents especially at the cost of the room. room and beds ok a little warm even though opened the window which did make it a bit noisey in the morning with building work and somebody emptying the bottle bank at 07.30 am had a drink in the bar at the top of the hotel had champagne and had a 10% service charge added as routine overall for the short stay not really worth the price tag

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Graham
Cambridge, United Kingdom
14/12/2010

5/5 Read Review

Christmas stopover

As always the hilton on park lane makes you feel special without without too much formality. great value for a 5* london hotel in a top location.

Pamela
Bracknell, United Kingdom
28/11/2009

2/5 Read Review

London trip

I am writing a negative review because i will never use your service again. i arrived on saturday to the hilton park lane and was told that the travel agent "you" cancelled our reservation which was a lie. i tried telephoning your number and after 1 hour of attempts, i finally spoke to someone who told me that the reservation was not cancelled and that you would take care of it and call me back. you never did. my friend & i had to argue with the hotel, were late for our appointments and in the end were sent to another hotel way out of town that was completely inconvienient. the reason we booked the hilton was because it had the ammenities and location we desired. this whole ordeal ruined our weekend and the fact that your company could not even bother to call me back in this situation speaks volumes for your type of customer service.

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Keith
Luton, United Kingdom
07/11/2009

5/5 Read Review

Five star staff

Just enjoyed our second visit to the hilton on park lane. on both occasions were very impressed with hotel staff, especially reception. very friendly and helpful, not at all stuffy as in some other 5 star hotels. breakfast was great, plenty of selection, don't know how much it cost, as was included in our room rate.

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Gillian
Teddington, United Kingdom
03/08/2009

5/5 Read Review

Excellent night

This was a destination stay for a romantic dinner at the rooftop windows restaurant and we were delighted. chris galvin's tasting menu was delicious and complimented by the friendly, knowledgable staff and stunning views - the whole evening was wonderful. the location of the hotel overlooking hyde park is superb and service throughout was exceptional. mayfair is an expensive area and therefore you get what you pay for. our discounted room was small and not on the more prestigious higher floors but beautifully appointed with all the trimmings one would expect of a 5* hotel: robes, slippers, quality toiletries, bar, tv etc. good value as it included a long leisurely breakfast. definately recommend!

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Elizabeth
St Andrews, United Kingdom
23/02/2009

5/5 Read Review

Room with a view

Perfect location for most places.we hardly had to use the tube, just walked.

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