Great hotel & staff
I've stayed in many hotels but this was by far one of the very best! i was very impressed to say the least! staff were very helpful from check in to departure, taking the time to ensure that i had everything that i needed. breakfast was vey impressive too with lots of choice which included waffles! i don't eat pork and and was offered vegetarian sausages which were lovely. nothing was too much for the staff. the room was great and this hotel will definitely be my 1st choice on future trips to birmingham! to say it's on broad street too, it's s great location with great security measures to stop unwanted visitors from wandering around inside and out.