## Overview The Grand Hyatt Playa del Carmen Resort is spectacularly located on a 460-feet stretch of Playa del Carmen’s most beautiful white sand beach and turquoise waters, at the corner of 26th Street, the heart of La Nueva Quinta (Fifth Avenue). The property will have its grand opening in... Needs to improve on service at the front desk
Beautiful hotel with great location, however lots of room for improvement. i called about a party around 1am and it went on until 3am, security never came. they also took a $700 pre authorization upon check in, but then continued each night to take another $240. i asked the front desk manager to stop but it continued with almost $1500 in preauthorizations for a $282 room bill. i've stay at nicer hotels with some peeks like free breakfast with lower prices. housekeeping and beach service was great!
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