The property has free Wi-Fi in public areas and rooms, 2 conference rooms equipped with modern technology and equipment, parking nearby. Horrendous accommodation
We have used this hotel several times over the last few years and found it ok. however this time was a massive disappointment. on arriving at the hotel reception we were told there was a problem with the water on one floor of the hotel and we were offered an apartment in a seedy back street where we were very wary of going out after dark. we had paid for a room in the hotel not a grimy back street apartment. the room in the hotel was booked and paid 6 months in advance. when we complained we were told there was nothing else available. we think the main reason for the transfer was not the water problem but overbooking ---turned out it was an italian holiday weekend. the apartment was quite disgusting with marks on the floor, toilet bowl badly stained, blanket on the bed with dirty marks all over it [ which we removed ], faulty plugs and wiring---the list is endless. we attach photographs to support our claims. totally awful accommodation, the worst we have ever experienced.
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