Opened in 2001, this hotel comprises a main building with 5 floors of a building over 4 floors. It has 174 rooms including 16 suites and 4 wheelchair accessible rooms. Guests are welcomed in the inviting lobby with a reception desk open 24 hours on 24, safe and lifts. The air-conditioned hotel... Terrible reception
Reception person did not want to honor reservation, said they had no rooms. they agreed when i showed them my receipt and gave me the worst room imaginable, far away as possible, many stairs to navigate, but assured me that someone would help with my luggage when i checked out. when i called in the am, i was told i would have to take care of my own bags and when i informed them that i was a senior citizen and could not, they agreed to come for them. in all my years of many travels, i have never experienced such poor service.
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