When confirmed is not confirmed
We booked in february two nights at the astoria, 21-22 april and 28-29 april. the first visit was fine as the hotel is very well-located. on the second saturday, however, we arrived tired after a long journey to find that our 'confirmed' booking had not been honoured and that the hotel was full. they arranged for us to be moved to another hotel, the much superior 4-star nh budapest and paid for a taxi to get us there, but this was an extremely shabby and unprofessional way to treat visitors.
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The 4-star Danubius Hotel Astoria City Center in the heart of Budapest, built on the site of the medieval town walls, is one of the most charming old-style hotels of Hungary's capital. As the slogan of the hotel goes, Astoria offers "Tradition and style..." with its last turn-of-the-century...