What a pity
The location, the arrangements for looking after our car, the hotel facilities, breakfast, and our room were all excellent. however, what was otherwise a really good impression was spoiled by the poor attitudes of reception staff. we were not made to feel welcome, and whilst they carried out the basic functions they were cold, almost surly, and seemed to regard guests with complete indifference. lunch on the terrace was again spoiled by poor and slow service.
Close