Actual vs quote
I did not like the service fee added to the room rate. $25 +tax per day for parking, water, internet and misc. is a bit much. why not add it to the room rate in the first place? when i booked it said "a service fee may be added", not a service fee will be added. instead of a rate of $186 per day, what i thought i was paying, i ended up paying $214 per day. not a pleasant surprise. room for the price was not spectacular. service fee of 20% automatically added to the dining and bar tabs also a little extreme. why should i not be able to tip for the service i get rather than making it mandatory. i have stayed at other westin hotels but this one is proud of its "extras" that you should expect to be included with the room rate.
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