In Heidelberg (Bergheim). Du hast die Qual der Wahl zwischen: Sauna, Fitnessmöglichkeiten und Fahrradverleih. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Bankettsaal. Zum Angebot gehören ein kostenloser Internetzugang per Kabel, ein Businesscenter und kostenlose... Terrible reception
Reception person did not want to honor reservation, said they had no rooms. they agreed when i showed them my receipt and gave me the worst room imaginable, far away as possible, many stairs to navigate, but assured me that someone would help with my luggage when i checked out. when i called in the am, i was told i would have to take care of my own bags and when i informed them that i was a senior citizen and could not, they agreed to come for them. in all my years of many travels, i have never experienced such poor service.
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