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Bewertungen Jw Marriott Bucharest Grand Hotel

5 Sterne

  Calea 13 Septembrie, 90, 50726, Bukarest

JW MARRIOTT BUCHAREST GRAND HOTEL Der renommierte JW Marriott Bukarest Grand Hotel ist der ideale Ort, ausgeben einen angenehmen Aufenthalt ein paar Minuten vom historischen Stadtzentrum entfernt. Die Dienstleistungen die Gäste sind: viele Restaurants zur Auswahl, eine Lounge Bar, ein Konferenzzentrum, Klimaanlage , luxuriösen... Mehr Details Jw Marriott Bucharest Grand Hotel

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  • Note 3.6/5 3.6/5
  • Aufenthalt 3/5 3/5
  • Preis 4.5/5 4.5/5
  • Zimmer 5/5 5/5
  • Lage 3.5/5 3.5/5
  • Sauberkeit 5/5 5/5
  • Empfang 3/5 3/5
  • Service 2.5/5 2.5/5
  • Business Service 0.5/5 0.5/5

 Gästebewertungen

Israel
Israel
03/12/2015

4/5 Details anzeigen

Good hotel but bad service

The hotel is very beautiful, rooms are big and clean. casino is nice location too. but the service is very poor! we had an issue with the room safe, the security guy replaced it with new one. after we put our money in the safe and left the hotel we came back but the safe was locked and the code was incorrect, the security guy opened the safe for us, an hour later we checked the money and found that 580 euro were missing from 2 wallets together (rest of the money and cards were in place), we called the security they refused to help us, only after we started to argue with the security staff the agreed to collect the room door and the safe door locks but refused to give us the information and said to go to the policy. later on they did show us the door logs which showed that someone entered the room (according to them with our key) when all of us were out of the hotel, but the refused to compare the door logs with the hotel camera (to confirm that we were out). the promised me a manager, but no manager and no money. very poor service, we are all disappointed from the hotel and the staff, we end up spending half a day in the policy station with no results and a report in romanian. thank you marriott for "excellent" weekend

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Unsal m.
Desenzano, Italien
24/07/2014

4/5 Details anzeigen

Business trip

I've stayed just for 1 night. the hotel is out of city center but very luxury and clean. the receptionist who made my check-in was very professional and gentle, but unfortunately i've to say certainly the opposite for the receptionist who made my check-out.

Schließen

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